Francesca Ferraioli

Operatrice museale presso Gallerie d'Italia- Napoli at Civita
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Contact Information
us****@****om
(386) 825-5501
Location
Naples, Campania, Italy, IT
Languages
  • Italiano Native or bilingual proficiency
  • Inglese Full professional proficiency
  • Francese Full professional proficiency
  • Spagnolo Full professional proficiency

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Credentials

  • PLIDA examiner
    Società Dante Alighieri
    Jul, 2019
    - Nov, 2024
  • CELI examiner
    Università per Stranieri di Perugia
    May, 2019
    - Nov, 2024
  • DITALS II livello
    Università per Stranieri di Siena
    Jul, 2017
    - Nov, 2024
  • DALF C1
    Institut français Italia
  • DELE C1
    Instituto Cervantes
  • IELTS BAND 7.5 (C1)
    British Council

Experience

  • Civita
    • Italy
    • Museums, Historical Sites, and Zoos
    • 1 - 100 Employee
    • Operatrice museale presso Gallerie d'Italia- Napoli
      • May 2022 - Present

      Servizio di accoglienza al pubblico e assistenza alla visita, gestione del guardaroba, sorveglianza sale espositive, visite guidate e didattica museale in italiano, in inglese e in francese. Servizio di accoglienza al pubblico e assistenza alla visita, gestione del guardaroba, sorveglianza sale espositive, visite guidate e didattica museale in italiano, in inglese e in francese.

  • ALES Arte Lavoro e Servizi S.p.A.
    • Italy
    • Government Administration
    • 500 - 600 Employee
    • Addetta all'accoglienza e alla vigilanza
      • Oct 2021 - Dec 2021

      Servizio di vigilanza e accoglienza multilingue dei visitatori, effettuazione di visite accompagnate presso domus degli scavi di Pompei. Servizio di vigilanza e accoglienza multilingue dei visitatori, effettuazione di visite accompagnate presso domus degli scavi di Pompei.

  • Centro Italiano Napoli
    • Napoli, Italia
    • Italian Teacher for foreigners
      • Feb 2018 - Jun 2021

      Italian lessons for foreigners of all ages, from A1 to C2 level, taking part into cultural activities (cooking, reading and conversation clubs) and guided tours in Naples. CELI and PLIDA examiner. Italian lessons for foreigners of all ages, from A1 to C2 level, taking part into cultural activities (cooking, reading and conversation clubs) and guided tours in Naples. CELI and PLIDA examiner.

  • inlingua
    • Switzerland
    • Education Administration Programs
    • 700 & Above Employee
    • Italian Teacher for foreigners
      • Oct 2017 - Sep 2018

      Italian lessons for American and British beginner students,children and adults. Italian lessons for American and British beginner students,children and adults.

  • MIUR
    • Italy
    • Higher Education
    • 700 & Above Employee
    • French teacher
      • Apr 2018 - Jun 2018

      French as a foreign language lessons for Italian adults. French as a foreign language lessons for Italian adults.

  • CoALCIt - Comitato per le Attività Linguistiche e Culturali Italiane
    • Nice Area, France
    • Italian Language Assistant
      • Mar 2017 - Jun 2017

      Contributing to Italian lessons for adult students (from A2 to B2 level), taking part into cultural activities (cooking, reading and conversation clubs) Contributing to Italian lessons for adult students (from A2 to B2 level), taking part into cultural activities (cooking, reading and conversation clubs)

  • Association Française du Festival International du Film de Cannes
    • Cannes Area, France
    • Hostess at the Cannes Film Festival
      • May 2017 - May 2017

      Selling temporary badges and providing information to film industry professionals. Selling temporary badges and providing information to film industry professionals.

  • MIUR - Ministère de l'Education Nationale
    • Nice Area, France
    • Italian Language Assistant
      • Oct 2016 - Apr 2017

      Italian lessons for secondary school students between 15 and 18 years old, improving their oral communication skills and developing their knowledge of the Italian society and culture. Italian lessons for secondary school students between 15 and 18 years old, improving their oral communication skills and developing their knowledge of the Italian society and culture.

  • MSC Cruises
    • Switzerland
    • Travel Arrangements
    • 700 & Above Employee
    • B2C Contact Centre Agent (French market)
      • May 2016 - Sep 2016

      Promoting MSC Cruises products and services to consumer, providing customer service, handling all individual clients’ requests by telephone, email and chat. Promoting MSC Cruises products and services to consumer, providing customer service, handling all individual clients’ requests by telephone, email and chat.

  • Regione Campania
    • Government Administration
    • 700 & Above Employee
    • Internship at the Campania Region Office in Brussels
      • Mar 2015 - May 2015

      Translation of documents regarding the European Union legislation and partnership programmes. Translation of documents regarding the European Union legislation and partnership programmes.

  • Proyecto Europa Servicios Turísticos
    • Spain
    • Wholesale
    • 1 - 100 Employee
    • Internship at the Spanish Tour operator "Proyecto Europa"
      • Jun 2014 - Sep 2014

      Transport, accommodation and tours bookings; handling invoicing and issuing of travel documents; advertising and promotion. Transport, accommodation and tours bookings; handling invoicing and issuing of travel documents; advertising and promotion.

  • Disneyland Paris
    • France
    • Entertainment Providers
    • 700 & Above Employee
    • Shop assistant at the "Disney Store" in Disneyland Paris
      • May 2013 - Sep 2013

      Sales, cash handling and assistance to guests. Sales, cash handling and assistance to guests.

  • Instituto Cervantes
    • Spain
    • Government Administration
    • 700 & Above Employee
    • Internship at the secretary's office of the "Instituto Cervantes" in Naples
      • Nov 2011 - Dec 2011

      Public contact, collaborating with the organisation of DELE certification exams, handling correspondence. Public contact, collaborating with the organisation of DELE certification exams, handling correspondence.

Education

  • Universita degli Studi di Napoli "L'Orientale"​
    Corso di Master Universitario di 2° livello in Didattica dell'italiano come L2
    2018 - 2018
  • Università degli Studi di Napoli 'L'Orientale'
    Master degree, Linguistics and Specialized Translation with first class honours
    2013 - 2015
  • Università degli Studi di Napoli 'L'Orientale'
    Bachelor in Foreign Languages and Literatures,, degree in Linguistic and Cultural Mediation with first class honours
    2009 - 2013
  • Itas Elena di Savoia (Napoli)
    Diploma in "Business studies and foreign languages" with first-class honours, Diploma di Perito aziendale corrispondente in lingue estere
    2004 - 2009

Community

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