Experience

Simple Tree Digital

• United States
• Advertising Services
• 1 - 100 Employee

• Virtual Assistant / Project Manager

  • Jun 2019 - Present



The Trade Academy

• Virtual Assistant

  • Jan 2019 - Present



Warner Chappell Music

• United States
• Musicians
• 400 - 500 Employee

• Creative and Licensing Executive

  • Sep 2016 - Jun 2017

  Negotiate fees for all TV, merchandising and online synchronisation requests and process all relevant paperworkDevelop and maintain strong relationships with songwriters, relevant clients and their representatives as well affiliates around the worldKeep up-to-date with trends in music of all genres.Provide team support with database maintenance and gig invitations when necessary. Negotiate fees for all TV, merchandising and online synchronisation requests and process all relevant paperworkDevelop and maintain strong relationships with songwriters, relevant clients and their representatives as well affiliates around the worldKeep up-to-date with trends in music of all genres.Provide team support with database maintenance and gig invitations when necessary.



Wildlife Entertainment

• United States
• Musicians
• 1 - 100 Employee

• Personal Assistant/Office Manager

  • Feb 2016 - Sep 2016

  PA support to the CEO including diary management, travel arrangements and several ad-hoc dutiesEnsure a smooth day-to-day running of the office and its facilities Support to all management staff and clients including overseeing aspects of promotional activities, marketing, accounting/budgets, guest lists and any ad-hoc duties required PA support to the CEO including diary management, travel arrangements and several ad-hoc dutiesEnsure a smooth day-to-day running of the office and its facilities Support to all management staff and clients including overseeing aspects of promotional activities, marketing, accounting/budgets, guest lists and any ad-hoc duties required



Machine Management

• Day To Day Artist Manager

  • Jan 2015 - Feb 2016

  Complex diary management, travel planning, schedules and communication of all plans across teams.All travel booking and co-ordination with ability to manage large scale last minute changes.Communication across the team and occasional booking of stylists, grooming, crew and other personnel as required.Budget management.First point of contact - filtering invitations, requests and business proposals and replying/ forwarding accordingly.Occasional event management (guestlists, after shows etc)



Imagem Creative Services

• Synchronisation Manager

  • Sep 2014 - Jan 2015

  • Proactively drive sales through networking and developing relationships with key industry contacts• Proactively seek out synchronisation and promotional opportunities for our writers and artists and expertly negotiate fees and terms• Fully service clients with music searches, clearance assistance, negotiations, events, playlists in a timely manner• Identify marketing opportunities for new or existing clients • Brief in bespoke composers for custom jobs and artists for commissioned cover version from the Imagem catalogue

• Licensing and Synchronisation Executive

  • Apr 2013 - Sep 2014

  • Point person for all writers’ approvals, dealing with requests from the UK, international offices and global network of sub publishers, as well as smaller UK based requests• Point person for managers and artists on our roster• Respond to and manage all approval requests ensuring quotes/suggested fees are appropriate, engaging with artists and clients on a professional yet friendly manner• Process licenses and invoices for synchronisation purposes• Key point person for the global sub-publisher network, keeping a keen eye on territory developments and ensuring optimum fees are being negotiated • Leader on synchronisation briefs from the company’s global network of sub-publishers

• Department Assistant

  • May 2012 - Apr 2013

  • Assist marketing executive in delivering on and offline promotions, uploading content to website, EDMs , collating and delivering physical mail outs• Assist marketing executive with event organisation, such as sourcing venues, preparing guest lists, entertaining guests on the night



The Rodgers & Hammerstein Organization, A Concord Company

• United States
• Entertainment Providers
• 1 - 100 Employee

• Receptionist

  • Jul 2011 - May 2012

  • First point of contact for Imagem visitors and clients• Ensure a smooth running of the office• Direct calls and enquiries to members of staff• Liaise with suppliers and contractors, ensuring the service received is up to standards • First point of contact for Imagem visitors and clients• Ensure a smooth running of the office• Direct calls and enquiries to members of staff• Liaise with suppliers and contractors, ensuring the service received is up to standards



Robots in Disguise

• Artist and Tour Manager

  • Sep 2010 - Sep 2011

  • Liaise with booking agents, record label, accountants, lawyers, radio pluggers and press agent on a daily basis• Tour managing concerts in the UK and abroad, as well as drafting and chasing contracts and outstanding payments• Compile thorough check lists and up-to-dated spread sheets for merchandise • Compile detailed day sheets and manage diaries for all members of band and crew • Liaise with booking agents, record label, accountants, lawyers, radio pluggers and press agent on a daily basis• Tour managing concerts in the UK and abroad, as well as drafting and chasing contracts and outstanding payments• Compile thorough check lists and up-to-dated spread sheets for merchandise • Compile detailed day sheets and manage diaries for all members of band and crew



Big Life Management

• Work Experience

  • May 2011 - Jul 2011

  -Support employees with various ad hoc duties-Book travel arrangements-Various administrative tasks -Support employees with various ad hoc duties-Book travel arrangements-Various administrative tasks



The Camden Crawl/Traffic Marketing

• Internship

  • Nov 2009 - May 2010

  -Assist and support colleagues with day to day tasks-Contact promoters, venue managers, booking agents and bands in regards to the event preparation and production-Appoint street teamers to help promoting local tours across the UK-Ensure tasks are conducted appropriately and in an orderly manner -Assist and support colleagues with day to day tasks-Contact promoters, venue managers, booking agents and bands in regards to the event preparation and production-Appoint street teamers to help promoting local tours across the UK-Ensure tasks are conducted appropriately and in an orderly manner



The Orchard

• United States
• Entertainment Providers
• 500 - 600 Employee

• Intern

  • 2009 - 2009

  -Conduct daily checks in regards to album and tracks release-Ensure releases are clearly labelled, noted and forwarded to the appropriate department-Write and prepare marketing notes and blurbs for digital music and media releases-Conduct training for new starters -Conduct daily checks in regards to album and tracks release-Ensure releases are clearly labelled, noted and forwarded to the appropriate department-Write and prepare marketing notes and blurbs for digital music and media releases-Conduct training for new starters



Accenture

• Ireland
• Business Consulting and Services
• 700 & Above Employee

• Customer Service Representative/Shared Service Agent

  • Sep 2005 - Feb 2008

  -Provide high-standard front-line customer service support to all Accenture staff and clients-Provide on-site support for any AV or basic IT issue-Conduct regular floor walks, ensuring machines and equipment are fully-functional and reporting any issue to the correct department-Provide support and/or execute activities related to in-site or off-site meetings and events--> Covering for the team leader position for 4 monthsPrepare weekly rotas, ensuring roles are coveredDelegate operational tasks appropriately and ensure results aredelivered timely and correctlyAct as a coach and guide to colleagues, as well as a role modelGather information on building related matters and escalate themappropriatelyUndertake and resolve customer issues and escalate them ifnecessary--> Shared Service Agent-Process requests from internal customers promptly and within agreed guidelines in order to provide a highly professional support -Establish a strong and trustworthy relationship with key customersand service providers- Liaise and co-operate with the team to ensure high level of customer service support is provided and maintained- Reserve and confirm reconfiguration of meeting rooms with customers and communicate to Moves and Changes accordingly-Act as main point of contact for the more complex room booking requests (e.g. High Profile Functions)



Le Meridien Hotels & Resorts

• Reservations Agent

  • 2004 - 2005

  -Provide information to customers on all aspects of the hotels and resorts around the world.-Advise customers on the best packages and products to suit their requirements.-Process reservations from different systems.-Use all available tools to achieve individual and team sales targets.-In charge of admin work (quality of e-mails, translation of e-mail and fax templates, processing and replying to queries both via email and fax). -Provide information to customers on all aspects of the hotels and resorts around the world.-Advise customers on the best packages and products to suit their requirements.-Process reservations from different systems.-Use all available tools to achieve individual and team sales targets.-In charge of admin work (quality of e-mails, translation of e-mail and fax templates, processing and replying to queries both via email and fax).