Francesca Coverini
Barista at Ceremony Coffee Roasters- Claim this Profile
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Italian Limited working proficiency
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French Limited working proficiency
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German Limited working proficiency
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ASL Limited working proficiency
Topline Score
Bio
Experience
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Ceremony Coffee Roasters
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United States
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Food & Beverages
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1 - 100 Employee
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Barista
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Aug 2022 - Present
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Blue Bottle Coffee
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United States
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Food and Beverage Services
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500 - 600 Employee
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Barista
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Jul 2021 - May 2022
•Prepared and served a multitude of drinks with high accuracy and strong customer satisfaction.•Provided service to 800+ customers a day with a friendly face and superior customer service.•Implemented recycling and compost areas to reduce trash easte and improve green footprint.•Precisely count money in the drawer at the beginning and end of the day.•Created numerous styles of latte art such as the rosetta, tulip, and heart.•Described menu items to customers and suggested products based on stated preferences.•Professionally resolved any customer disputes with tact and a calm demeanor.•Trained fellow baristas in different areas of the café: espresso, pour over, culinary, etc.
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Urban Outfitters
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United States
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Apparel & Fashion
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700 & Above Employee
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Sales Associate
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Sep 2019 - Dec 2019
•Provided service to 600+ customers daily with a positive disposition.•Prepared merchandise for sales by pricing and tagging.•Upheld a clean and neat floor set of clothing and accessories.•Folded, printed and packed orders for shipment.•Processed product returns and assisted customers with other selections.•Operated cash register, collected payments and provided accurate change to customers. •Provided service to 600+ customers daily with a positive disposition.•Prepared merchandise for sales by pricing and tagging.•Upheld a clean and neat floor set of clothing and accessories.•Folded, printed and packed orders for shipment.•Processed product returns and assisted customers with other selections.•Operated cash register, collected payments and provided accurate change to customers.
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Dr. Phillips Center for the Performing Arts
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United States
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Performing Arts
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100 - 200 Employee
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Ambassador
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Sep 2016 - Apr 2018
•Supplied a variety of information to guests attending company events.•Wrote and published detailed reviews of touring shows that performed at the theatre.•Promoted attendance of the shows on social media platforms.•Organized and guided group activities for 100+ children of ages 4-12 during the summer programs. •Supplied a variety of information to guests attending company events.•Wrote and published detailed reviews of touring shows that performed at the theatre.•Promoted attendance of the shows on social media platforms.•Organized and guided group activities for 100+ children of ages 4-12 during the summer programs.
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Education
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The Peabody Institute of The Johns Hopkins University
Master of Music - MA, Music Performance -
Boston Conservatory at Berklee
Bachelor of Music, Vocal Performance