Francesca Capece

Operations Manager at Hospite - The Italian Hospitality Academy
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Contact Information
us****@****om
(386) 825-5501
Location
Mogliano Veneto, Veneto, Italy, IT
Languages
  • Italian Native or bilingual proficiency
  • English Professional working proficiency
  • Spanish Professional working proficiency
  • Francese Elementary proficiency
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Experience

  • Hospite - The Italian Hospitality Academy
    • Italy
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Operations Manager
      • Apr 2021 - Present
  • Hotel Ca' Bonfadini*****
    • Guest Service Agent
      • Jan 2019 - Apr 2021
  • V.T.A. Venice Tourist Assistance
    • Hostessing and Tourist Assistance
      • May 2013 - Oct 2019
  • THE BAUERs HOTELS
    • Telephone Answering Service Operator
      • Mar 2017 - Sep 2019

      - Responsible for answering the phone, greeting callers and resolving issue by contacting appropriate person that can help the customer- Transfer calls- Greet customers warmly- Support and execute communication with managers and employees- Customer data entry- Monitor alarm systems

    • Receptionist
      • Sep 2018 - Nov 2018

  • Hotel Al Codega****
    • Receptionist
      • Oct 2016 - Oct 2016
  • Hotel Carabela****
    • Spain
    • Hospitality
    • Receptionist
      • Jun 2016 - Sep 2016
  • Fondazione La Biennale di Venezia
    • Italy
    • Performing Arts
    • 200 - 300 Employee
    • Venice Film Festival
      • Aug 2015 - Sep 2015

      Mediatory between the press office and the journalists Mediatory between the press office and the journalists

    • Venice Film Festival
      • Aug 2011 - Sep 2014

      Distribution of audio and video materials to reporters Distribution of audio and video materials to reporters

  • AIESEC UP, Summer Camps Project
    • Trainee
      • Jul 2014 - Aug 2014

      Italian and English Languages Teacher – Help with the logistic of summer course - Organizing activities for children Italian and English Languages Teacher – Help with the logistic of summer course - Organizing activities for children

Education

  • Hospite The Italian Hospitality Academy
    Auditor Guest Training Course
    2020 - 2020
  • Artedata
    Corso di formazione, Organizzazione e gestione di eventi culturali
    2020 - 2020
  • Università Ca'​ Foscari Venezia
    Master's Degree Programme, Intercultural Development of Tourism Systems
    2014 - 2017
  • Ca' Foscari University of Venice
    Bachelor's degree, Languages, Linguistics and Cultural Studies
    2011 - 2014

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