Experience

Recolight

• United Kingdom
• Renewable Energy Semiconductor Manufacturing
• 1 - 100 Employee

• Collections Development and Membership Coordinator

  • Nov 2016 - Present

  Recolight is the leading WEEE compliance scheme for the lighting industry. We take on responsibility for our members’ compliance, giving their customers access to the UK’s most comprehensive free lamp collection and recycling service, and ensuring that as many lamps as possible are kept out of landfill. Responsible for ensure all new entrants to the lighting supply market are WEEE compliant.Promote and develop the Recolight network.Seek out new clients and new business opportunities.Attend exhibitions, negotiate and close exhibition and sponsorship sales.Proactively contacting potential collection points from leads received from the range of marketing activities in a professional, consistent, and timely manner.Remain up to date and knowledgeable regarding regulatory requirements of the waste,hazardous waste and WEEE industry e.g. WEEE Regs, Duty of Care, Environmental Permitting and Hazardous Waste regulations in order to give specialist advice and guidance.Preparing proposals, bid responses documents and contracts when required by a collectionpoint considering the appointment of Recolight. Show less

• Customer Service and Marketing Support

  • Sep 2015 - Nov 2016

  Responsible for Press monitoring daily, scoring press coverage received and producing the monthly report of coverage. I assist with drafting press releases, statements, comment pieces and features. I manage the member area on website. I deliver exhibitions which includes venue finding, logistics, packing for on-site, and booking travel and accommodation.Managing our membership database and explaining the compliance service Recolight offer.Assisting potential collection points and retaining existing customers.Resolving queries independently, promptly and to the customer’s satisfaction in line with company procedure and KPIs. Collating data to analyse and implement procedures to minimise queries. Show less



onefinestay

• United Kingdom
• Hospitality
• 100 - 200 Employee

• Reservations Administrator

  • Apr 2015 - Aug 2015

  First point of contact for the reservations phone line. Duties included: Handling enquiries from all sides, while selling Onefinestay in a consultative and inspiring manner. Sharing my informed passion about the homes in our portofilo and giving guests a great booking experience. Processed all partner (Online Travel Agency) bookings. First point of contact for the reservations phone line. Duties included: Handling enquiries from all sides, while selling Onefinestay in a consultative and inspiring manner. Sharing my informed passion about the homes in our portofilo and giving guests a great booking experience. Processed all partner (Online Travel Agency) bookings.

• Reservations Executive

  • Dec 2011 - Feb 2014

  Quick at decision making and sound judgement, even under pressure. I was responsible for selecting the right Onefinestay home to suit guest’s requirements. This involves: Providing potential guests with all the options and details they need to decide to book Taking the guest through the process from initial enquiry to confirmed booking Answering guest enquiries via email and over the telephone Chasing down leads Closing deals Processing payments Quick at decision making and sound judgement, even under pressure. I was responsible for selecting the right Onefinestay home to suit guest’s requirements. This involves: Providing potential guests with all the options and details they need to decide to book Taking the guest through the process from initial enquiry to confirmed booking Answering guest enquiries via email and over the telephone Chasing down leads Closing deals Processing payments