Marketing Specialist

• Apr 2022 - Present

Executive Social Media Recruiter

• Sep 2021 - Mar 2022

- Develop and manage the brand identity of Snelling and each of its branches - Create and schedule marketing content for website, social platforms and all recruiter profiles - Prosper relations with clients and candidates to ensure a smooth talent acquisition process - Source dynamic hospitality leaders for various brands and companies across the country - Develop and manage the brand identity of Snelling and each of its branches - Create and schedule marketing content for website, social platforms and all recruiter profiles - Prosper relations with clients and candidates to ensure a smooth talent acquisition process - Source dynamic hospitality leaders for various brands and companies across the country

Senior Marketing & Public Relations Coordinator

• Mar 2020 - Oct 2020

- Increase exposure on Online Travel Agencies to drive bookings - Develop a social media strategy with content calendars to increase engagements and impressions - Manage guest comments and reviews through all digital interfaces - Re-position the hotel to align with corporate brand standards - Partner with the sales team to enhance proposals and site visits - Collaborate with the operations teams to capture the hotel’s story for marketing material - Increase exposure on Online Travel Agencies to drive bookings - Develop a social media strategy with content calendars to increase engagements and impressions - Manage guest comments and reviews through all digital interfaces - Re-position the hotel to align with corporate brand standards - Partner with the sales team to enhance proposals and site visits - Collaborate with the operations teams to capture the hotel’s story for marketing material

Restaurant Manager at Lido House

• Feb 2018 - Mar 2020

- Directly manage a coffee supervisor and a team of 50 associates - Launch and design new promotions in all outlets - Oversee operation of a fine dining restaurant, two high volume bars, and gourmet coffee shop with a yearly budget of $11.6m - Reduced controllable expenses by 7.7% and overtime (OT) expenses by 6.8% from the prior year - Maintain positive relationships with the community and shareholders - Collaborate with public relations and social teams to obtain marketing content for platforms - Personalize VIP visits with amenities from arrival to departure - Attend strategy meetings for monthly and yearly promotions and activations - Talent acquisition in all job codes ranging property-wide - Development of training material for all Food & Beverage Departments - Organization of training sessions and site tours on property - Launch of standards for new concept hotel and restaurant Show less

Food & Beverage Operations Voyager

• Jan 2017 - Feb 2018

- Responsible for day to day operations, scheduling, inventory, and financials - Work closely with Restaurant Sales and Marketing to provide successful events - Co-manage and lead shifts in 5 different outlets - Conduct trainings to teams to ensure resort standards were maintained - Responsible for day to day operations, scheduling, inventory, and financials - Work closely with Restaurant Sales and Marketing to provide successful events - Co-manage and lead shifts in 5 different outlets - Conduct trainings to teams to ensure resort standards were maintained

Task Force

• Oct 2017 - Dec 2017

- Co-manage nFuse restaurant - Successfully run daily operations for 3 meal a day restaurant, Starbucks, and Freshbites - Properly maintain relationships with sales team to ensure flawless site visits - Train associates on performing satisfactory with Forbes Training and BSA Audits - Co-manage and lead 50+ associates throughout F&B Outlets - Co-manage nFuse restaurant - Successfully run daily operations for 3 meal a day restaurant, Starbucks, and Freshbites - Properly maintain relationships with sales team to ensure flawless site visits - Train associates on performing satisfactory with Forbes Training and BSA Audits - Co-manage and lead 50+ associates throughout F&B Outlets

Bartender

• Sep 2015 - Jan 2017

- Prepare both alcoholic and non-alcoholic beverages in a fast-pace college atmosphere - Encourage customers to try new brands and cocktails - Use a keen memory for remembering regular customers’ drinks, new customers’ current drinks, and memorizing dozens of drink recipes - Possess strong money-handling skills by being fast and efficient for every order - Always attentive to customers’ wants and needs no matter the situation - Maintain a responsible demeanor - Prepare both alcoholic and non-alcoholic beverages in a fast-pace college atmosphere - Encourage customers to try new brands and cocktails - Use a keen memory for remembering regular customers’ drinks, new customers’ current drinks, and memorizing dozens of drink recipes - Possess strong money-handling skills by being fast and efficient for every order - Always attentive to customers’ wants and needs no matter the situation - Maintain a responsible demeanor

Caterer

• Sep 2014 - Jan 2017

- Provide excellent customer service at various sized venues for events including Kent State football camps, weddings, and local business meetings - Attentive to detail and time - Assist with preparing meals, setting up venues, and transporting foods - Provide excellent customer service at various sized venues for events including Kent State football camps, weddings, and local business meetings - Attentive to detail and time - Assist with preparing meals, setting up venues, and transporting foods

Event Planning Manager

• Aug 2016 - Dec 2016

- Developed a new role within the company - Planned and managed the execution of events - Worked with different organizations to achieve the optimal results for clients on a limited budget - Responsible for budgeting, marketing, and assisting the Director of Marketing - Developed a new role within the company - Planned and managed the execution of events - Worked with different organizations to achieve the optimal results for clients on a limited budget - Responsible for budgeting, marketing, and assisting the Director of Marketing

Summer Intern

• May 2016 - Jul 2016

- Learned Italian service and business culture in a 166-seat casual restaurant and bar - Observed management team members to gain knowledge and experience in marketing, human resources, and daily operations associated with Italian service industry - Served as a bar-back by assisting bartenders to keep a clean and efficient work area - Learned Italian service and business culture in a 166-seat casual restaurant and bar - Observed management team members to gain knowledge and experience in marketing, human resources, and daily operations associated with Italian service industry - Served as a bar-back by assisting bartenders to keep a clean and efficient work area

Barista

• Sep 2014 - Sep 2015

Summer Intern

• May 2014 - Aug 2014

Sales Representative

• 2013 - 2014