Experience

Portafina

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Customer Service Adviser

  • Mar 2022 - Present



Moat Homes Limited

• United Kingdom
• Civic and Social Organizations
• 200 - 300 Employee

• CSA

  • Aug 2020 - Mar 2022



Uncle Buck

• Learning and Development Coach

  • May 2018 - Mar 2020

  Uncle Buck has been providing online short-term cash loans since 2004 and during this time our product offering has evolved to meet our customers' needs.When I started working for Uncle Buck in May 2018, I was a Customer Service Agent/Underwriter after my 6-month probationary period I applied and successfully became and Learning and Development Coach within the business.Key Responsibilities:∼ Support the development of staff and support their career development∼ Provide daily support throughout the business∼ Creating new training material bespoke to Uncle Buck and Staff and update existing training material∼ Ensure training is delivered in a structured format∼ Provide job coaching through delivery of front of house skill-based training e.g. calls skills, system training, customer service and collections training∼ Induction of new employees and providing training on the business and role∼ Working closely with management and other departments to aid in the development of business and staff∼ Dealing with and taking over management/ complaint calls



TT

• Telecommunications
• 1 - 100 Employee

• Business Development Executive

  • Nov 2016 - Oct 2017



Venesta

• Business Development Coordinator

  • Jan 2016 - Nov 2016



Avon

• United Kingdom
• Personal Care Product Manufacturing
• 700 & Above Employee

• Independent Sales Representative

  • Nov 2015 - Feb 2016

  Independently Selling Avon products in my spare time Independently Selling Avon products in my spare time



H. E. Services (Plant Hire) Ltd

• United Kingdom
• Construction
• 1 - 100 Employee

• Sales/Hire Coordinator

  • Sep 2015 - Jan 2016

  At H.E. SERVICES we are committed to providing the very best service available and are the UK’s largest specialist excavator hire company, H.E. SERVICES (Plant Hire) Ltd boasts a fleet exceeding 3500 items of plant, which are offered for hire nationwide via ten strategically located depots. Our machines are replaced every two to three years, this ensures that new marques are quickly integrated into the fleet to give greater productivity.This is backed up by high level of service and attention to detail that we pride ourselves on. We offer Excavators ranging from 1.5t-45t as well as an extensive range of Dumpers, Telehandlers, Twin Drum Rollers and Excavator/ Telehandler Attachments. With over 40 years experience in the Plant Hire industry you can trust us to deliver the highest quality machinery and best level of services available.



Empire Enterprise | UK

• Advertising Services

• Independent Sales Associate

  • Jul 2015 - Jul 2015

  - Door to Door Sales - Charity Sales - Door to Door Sales - Charity Sales



Olivers Bar & Restaurant

• United Kingdom
• Food and Beverage Services
• 1 - 100 Employee

• Waitress/ Glass Collector

  • May 2015 - Jul 2015



CV-Library

• United Kingdom
• Technology, Information and Internet
• 300 - 400 Employee

• Client Response Coordinator

  • Sep 2013 - May 2015

  I look after the day-to-day running of the Top 250 recruitment agencies on board with CV-Library. I do this with assistance of the Account Managers on a daily basis to ensure that my clients are happy with their experience with our job board. This involves checking that searches are being carried out productively, that vacancies are posted in a way that will promote maximum applications and also helping to resolve any issues that may arise. Highly knowledgeable of boolean technology and SmartMatching.



Avon

• United Kingdom
• Personal Care Product Manufacturing
• 700 & Above Employee

• Independent Sales Representative

  • Jun 2014 - Jan 2015

  Independently Selling Avon products in my spare time Independently Selling Avon products in my spare time



Crowne Plaza® Hotels & Resorts

• United States
• Hospitality
• 700 & Above Employee

• Receptionist/ Sales and Marketing Assistant

  • Sep 2012 - Sep 2013

  Working within the hotel's gym - revive Health Club and Spa Working within the hotel's gym - revive Health Club and Spa



Charlotte House Hotel

• Receptionist

  • Jun 2012 - Aug 2012

  A Small, exclusive, five star, boutique hotel in the historic Bailgate area of Lincoln. A Small, exclusive, five star, boutique hotel in the historic Bailgate area of Lincoln.



Crowne Plaza® Hotels & Resorts

• United States
• Hospitality
• 700 & Above Employee

• Receptionist

  • Feb 2010 - Mar 2012

  Working within the hotel's gym - revive Health Club and Spa

• Food and Beverage Assistant

  • Mar 2008 - Feb 2010

  As one of the country’s leading hotel chains, excellent customer service and a high level of customer satisfaction is required at all times, especially in a highly competitive market.