Frances Santos

Community Manager at Contactica
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Contact Information
us****@****om
(386) 825-5501
Location
Puerto Rico, PR

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Bio

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Experience

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Community Manager
      • Oct 2011 - Present

      Responsible for the moderation of User Generated Content that appears and directing any issues to the appropriate internal/client teams. Assist with creation, conceptualization, and presentation of social media strategy and integrated marketing campaigns. Develop active and engaged communities around a defined topic or topics by managing long-lead editorial calendars, monitoring online conversations, curating content and participating in those conversations to build brand visibility and thought leadership. Responsible for overseeing various online accounts including Pepsi, Triple-S, Junte Ambiental, My Puerto Rico Experience (IHE), Museo de Arte de PR, Dentyne Ice, Filler PR, Snackéalo, Open Mobile PR, Popular, Popular ID and La Concha Resort. Show less

    • Puerto Rico
    • Advertising Services
    • 1 - 100 Employee
    • Writer
      • Jul 2011 - Aug 2012

      Social media content developer, freelance reporting, investigative interviewing. Social media content developer, freelance reporting, investigative interviewing.

    • Puerto Rico
    • Advertising Services
    • 1 - 100 Employee
    • Intern
      • Jun 2011 - Oct 2011

      Digital strategy development, general social media solutions, online advertising and marketing. Worked with brands such as Toyota PR, Lexus PR, Scion PR and Puerto Rico Doest It Better sponsored by The Puerto Rico Tourism Company. Digital strategy development, general social media solutions, online advertising and marketing. Worked with brands such as Toyota PR, Lexus PR, Scion PR and Puerto Rico Doest It Better sponsored by The Puerto Rico Tourism Company.

Education

  • Universidad de Palermo
    MBA, Entertainment and Media Management
    2010 - 2011
  • Universidad del Sagrado Corazón
    BA Communications, Mass Communication/Media Studies
    2005 - 2008

Community

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