Frances Patricia R. Galan

Teacher Aide & Office Assistant at Sacred Heart Cathedral School
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Contact Information
us****@****om
(386) 825-5501
Location
Wellington Region, New Zealand, NZ
Languages
  • English -
  • Tagalog -

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Experience

    • Education Management
    • 1 - 100 Employee
    • Teacher Aide & Office Assistant
      • Jul 2016 - Present

      Assists the teacher in guiding students the with their activities on reading, writing & math. Supervise children whilst on school trips, swimming & athletics. Help special needs students with their daily curriculum in reading, writing & math. Assist the teachers with their clerical duties such as photocopying, laminating, printing, checking student's homework & spelling tests. Tutoring of new entrant students in learning the alphabet, phonics & reading. Assist the School Principal and the Office Manager in clerical and administrative duties such filing, monitoring student roll, issuing school fee invoice and receipts, coding accounts payable and receivable, updating lists in our emergency school pack for every classroom, updating school events in the google calendar, emailing communications to parents for notices or announcements, laminating, posting pictures or announcements on the school wall, photocopying and printing. Liaising with suppliers for IT support, putting in extra hours of work and leaves for the staff, ordering stationery, cleaning supplies and maintenance and repairs around the school. Manning the reception area to meet client needs such as enrolment enquiries, assists school tour for new parents or potential clients, assisting children enquires and needs, answering incoming phone calls, taking messages and re-directing calls as required, dealing with email enquiries and preparing document copies for the Board members. Liaising with Education Services for accounts payable and accounts receivable item codes, providing spreadsheet reports on creditors, payments and receipts for coding. Minute-taking for the school’s Board of Trustees meeting. Completed First Aid Level 1 Training course for Year 2021 – helping children with minor injuries during accidents like ice pack or heat pack on sore areas (depending on the injury), putting wound medicine and plasters, and calling or notifying parents of the injured child with a bump on the head as school policy. Show less

    • Product Associate
      • Aug 2005 - Jun 2008

      Prepaid DepartmentAcquisition – Corporate: August 01, 2005 to June 30, 2008 Prepares call reports, monitor schedules and appointments for the marketing officer. Prepares and checks documentary requirements to ensure completeness and accuracy. Liaising with Card Operations and Card Production to ensure that card requests are processed in a timely and accurate manner. Calls prospective clients to establish contacts and arrange appointments and meetings for the marketing officer. Prepares printed prepaid cards for dispatch and issuance of billing letters to corporate clients for the collection of processing fees. Coordinates with corporate clients to facilitate any after-sales requests such as new card orders, replacement cards, cancellation of cards and balance transfers. Handles corporate after-sales enquiries and complains. Knowledgeable in using the cardpac system. Orders, receives and maintains office supplies. Handles payment processing of ordered office supplies to external suppliers and other related internal budget expenses and reimbursements. Assists in monitoring the monthly budget of the department. Performs other clerical duties such as filing, collating, etc. Show less

    • Product Associate
      • Mar 2005 - Jul 2005

      Prepaid DepartmentLoading and Usage: March 16, 2005 to July 31, 2005 Assists in liaising with marketing agencies to plan out and execute various marketing campaigns. Coordinates with corporate clients to facilitate card replacement requests, balance transfer and after-sales enquiries and complains. Directly calls and deals with merchant tie-up programs. Assists the marketing officer in arranging client appointments and meetings. Liaising with Card Operations & Card Production to make sure that corporate card replacement requests are acted upon in a timely and accurate manner. Prepares printed replacement prepaid cards for dispatch. Handles issuing of monthly billing letters to corporate clients for their card replacement requests and monitors the clients’ monthly payments. Knowledgeable in using the cardpac system. Orders, receives and maintains office supplies. Handles payment processing of ordered office supplies to external suppliers and other related internal budget expenses and reimbursements. Performs other clerical duties such as filing, collating, etc. Show less

    • Service Assistant
      • Feb 1998 - Mar 2005

      Correspondent Banking & Trade Finance Division Prepares and consolidates volume reports such as outward and inward foreign remittances, import and export L/Cs, cash letters, L/C reimbursements and export trade. Prepares an account relationship report on local and foreign banks. Liaising with the bank’s internal departments for financial statements and volume reports. Assists in handling client’s request for credit or background check. Assists in handling remittance related enquiries or complains from clients. Assists the marketing officer in scheduling appointments to/from local and foreign (offshore) bank clients. Orders, receives and maintains office supplies. Handles payment processing of ordered office supplies to external suppliers and other related internal budget expenses and reimbursements. Performs other clerical duties such as attendance, filing, collating, photocopying and equipment inventory. Show less

  • Union Bank of the Philippines
    • NCR - National Capital Region, Philippines
    • Customer Service Representative and Bank Teller
      • Oct 1997 - Mar 1998

       Accommodates enquiries and requests of walk-in customers such as opening new accounts.  Assists in handling to solve customer complains.  Accepts account deposits, withdrawals and bills payment from clients.  Examine cheques to verify information such as dates, name of banks and its branch, identifying the person’s valid IDs who will receive the encashment or deposits, and endorsing all cheques to the accounting officer for approval.  Provides additional customer service such as issuing of Manager’s Check, Travelers Cheque and Time Deposit renewals.  Balances daily cash received at the end of the day and ensures that the balance report is precise and accurate.  Performs clerical duties such as attendance, filling, collating, photocopying, ordering supplies and equipment inventory. Show less

Education

  • The Philippine Women's University
    Bachelor of Science, Hotel and Restaurant Management
    1993 - 1997
  • Manresa School
    1983 - 1993

Community

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