Frances Nicole Hernandez

Franchise Asst. Manager at Visum Ventures
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Location
PH

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Experience

    • Philippines
    • Food and Beverage Services
    • 1 - 100 Employee
    • Franchise Asst. Manager
      • Nov 2020 - Present

      - Monitors the over-all store operations, sales, profitability of performance of franchise stores under my jurisdiction. - Acts as the key person/coordinator of franchisees to company support groups - Maintain and manages franchise documentation and 201 file of franchise stores. - Set up meetings with potential clients and excellently deliver brand presentations about the different franchise packages. - Set up meetings with clients and leasing managers, tenant relation officers, etc. for site acquisition, construction assistance, rental concessions, and other related concerns - Assist in event planning and execution for discovery days, orientations. - Deliver weekly and monthly sales report. - Negotiate/close deals and handle complaints or objections. - Develop and maintain productive business relationships with all prospect clients. - Conducts ocular visits and market studies in various locations. Show less

    • Store Manager
      • Apr 2020 - Nov 2020

      - Helped grow customer numbers and financial targets to budget. - Ensured all stock is correctly controlled, stored and rotated. - Utilized key reports and business data to help drive profitable sales. - Supported business by ensuring you lead by example and represent the brand values. - Opening and closing the store/preparing for the shift to brand standard - Ensured service standards are met. - Delivered a high level of customer service and interaction - Health & Safety/Food Safety checks Show less

    • Pre-Operating Systems Manager
      • Oct 2019 - Apr 2020

      - Directly communicates with the POS provider regarding the installation and troubleshooting - Responsible for adding necessary menu, promotions, access to POS. - Extracting any sales data that’s needed by Operations Department. - Directly communicates with the POS provider regarding the installation and troubleshooting - Responsible for adding necessary menu, promotions, access to POS. - Extracting any sales data that’s needed by Operations Department.

    • Philippines
    • E-Learning Providers
    • 400 - 500 Employee
    • Online Tutor
      • Jun 2019 - Oct 2019

      - Teach and correct the correct English grammar and pronunciation to Japanese students. - Teach and correct the correct English grammar and pronunciation to Japanese students.

    • Virtual Assistant
      • Apr 2018 - Jul 2018

      - Making sure that the time and attendance of employees are correct - Auditing payroll of employees using Microsoft excel - Update the Zen Hours data base for any correction - Making sure that the time and attendance of employees are correct - Auditing payroll of employees using Microsoft excel - Update the Zen Hours data base for any correction

    • Philippines
    • Sporting Goods
    • Virtual Assistant
      • Jan 2017 - Apr 2018

      - Making sure that the system is updated - Reading chat history to make sure that the orders are correct. - Issues invoice and receipts - Auditing financial sales and expenses - Supervise the customer representative teams - Making sure that the system is updated - Reading chat history to make sure that the orders are correct. - Issues invoice and receipts - Auditing financial sales and expenses - Supervise the customer representative teams

    • Philippines
    • Restaurants
    • 400 - 500 Employee
    • Operations Assistant
      • Aug 2015 - Apr 2017

      - Coordinates calendar, travel, meeting, and schedule arrangements for the Operations Manager and the team. Includes initiating contact and securing appointments, equipment, and facilities as appropriate. - Analyzing and making monthly business report of my district for meetings and presentation of my Operations Manager. - Administrative and functional activities include but are not limited to: a. Taking phone calls; b. Maintaining personal and business files c. Corporate record keeping for multiple entities; d. Supporting marketing and strategic planning activities; taking & creating documentation e. Filing, storage & retrieval of business and personal activities. f. Handles financial and accounting matters for the Chairman - Helping and handling of an event. - Consolidating necessary data from 36 stores of my district. Show less

Education

  • Saint Louis University
    Bachelor of Science - BS, Hospitality and Tourism Management Major in Hotel, Resort, Restaurant Management
    2010 - 2014

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