I had the pleasure of working with Frances in different capacities over the last 10 years, with the majority of that time her working as the Operations Manager at Posera. Frances is the person on your team that my have a job title, but she plays an undefinable role. Her skill set allows her to handle the issues no wants to address, to face the problems that management doesn't see coming, and facilitate personnel issues on a person level before they become an issue for the company. Beyond handling office fires and dynamic personalities, Frances has extensive experience with deescalating issues with upset customers, especially large clients. She has organized and executed large scale rollouts for major customers, ensuring on time delivery of hardware and software, as well as scheduling personnel for onsite work all over North America. Frances understands restraint and poise when dealing with everything from complicated personnel issues to sensitive situations with long time customers. She puts the company first, but in a way that never jeopardizes its relationship with its customers or employees. I cannot count the times that I had a complicated, toxic situation I was dealing with that was easily handled once Frances stepped in. Frances simply understands people in a way few do. She has a sixth sense for when a person needs a hug or a swift kick in the ass(and they'll thank her for it!). Are you missing that piece to make your operation click? Did your irreplaceable team member just leave? Do you find yourself trying to fill that "do it all" office position you just can't define? Frances is the person you are looking for.

I had the pleasure of working with Frances in different capacities over the last 10 years, with the majority of that time her working as the Operations Manager at Posera. Frances is the person on your team that my have a job title, but she plays an undefinable role. Her skill set allows her to handle the issues no wants to address, to face the problems that management doesn't see coming, and facilitate personnel issues on a person level before they become an issue for the company. Beyond handling office fires and dynamic personalities, Frances has extensive experience with deescalating issues with upset customers, especially large clients. She has organized and executed large scale rollouts for major customers, ensuring on time delivery of hardware and software, as well as scheduling personnel for onsite work all over North America. Frances understands restraint and poise when dealing with everything from complicated personnel issues to sensitive situations with long time customers. She puts the company first, but in a way that never jeopardizes its relationship with its customers or employees. I cannot count the times that I had a complicated, toxic situation I was dealing with that was easily handled once Frances stepped in. Frances simply understands people in a way few do. She has a sixth sense for when a person needs a hug or a swift kick in the ass(and they'll thank her for it!). Are you missing that piece to make your operation click? Did your irreplaceable team member just leave? Do you find yourself trying to fill that "do it all" office position you just can't define? Frances is the person you are looking for.

I had the pleasure of working with Frances in different capacities over the last 10 years, with the majority of that time her working as the Operations Manager at Posera. Frances is the person on your team that my have a job title, but she plays an undefinable role. Her skill set allows her to handle the issues no wants to address, to face the problems that management doesn't see coming, and facilitate personnel issues on a person level before they become an issue for the company. Beyond handling office fires and dynamic personalities, Frances has extensive experience with deescalating issues with upset customers, especially large clients. She has organized and executed large scale rollouts for major customers, ensuring on time delivery of hardware and software, as well as scheduling personnel for onsite work all over North America. Frances understands restraint and poise when dealing with everything from complicated personnel issues to sensitive situations with long time customers. She puts the company first, but in a way that never jeopardizes its relationship with its customers or employees. I cannot count the times that I had a complicated, toxic situation I was dealing with that was easily handled once Frances stepped in. Frances simply understands people in a way few do. She has a sixth sense for when a person needs a hug or a swift kick in the ass(and they'll thank her for it!). Are you missing that piece to make your operation click? Did your irreplaceable team member just leave? Do you find yourself trying to fill that "do it all" office position you just can't define? Frances is the person you are looking for.