Frances Menyah
Supervisor Integrated Solutions at FIRST Insurance Funding- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Experience
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FIRST Insurance Funding
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United States
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Financial Services
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100 - 200 Employee
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Supervisor Integrated Solutions
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May 2019 - Present
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Customer Service Supervisor
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Aug 2010 - Present
Supervise a team of 13 reps, score call quality, discuss ways to improve their customer service skills. Run weekly, monthly and year end reports. Perform annual performance review, run the call center floor. Find ways to keep the abandon rate down.
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Team Lead
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Sep 2007 - Present
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Education
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University of Wisconsin-Milwaukee
Bachelor's degree, Commuincations
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