Frances Louise Smith

Executive Assistant to Chief Executive Officer at O'Brien Glass Industries
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Sydney Area, AU
Languages
  • English Native or bilingual proficiency
  • French Elementary proficiency

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Credentials

  • Real Estate Certificate of Registration
    Think Real Estate
    Mar, 2019
    - Oct, 2024
  • Real Estate Certificate IV in Property Services
    Think Real Estate
    Oct, 2020
    - Oct, 2024

Experience

    • Australia
    • Retail
    • 300 - 400 Employee
    • Executive Assistant to Chief Executive Officer
      • Jun 2021 - Present

    • Paralegal
      • Nov 2020 - Present

      Part-Time role supporting Paralegal Role working with O'Brien Lawyers in Au and NZ with legal contracts.

    • Australia
    • Airlines and Aviation
    • 700 & Above Employee
    • Crew Training Centre Co-Ordinator, SYDNEY
      • Apr 2020 - Present

    • Legal Contracts Administrator, VFF, Virgin Australia
      • Nov 2018 - Present

    • Personal Assistant to CCO & Head of Strategy / GM, Partner Development at Velocity Frequent Flyer
      • Feb 2018 - Present

    • Personal Assistant To CFO, and Senior Legal Counsel at Velocity Frequent Flyer
      • Feb 2017 - Present

      Executive Support to:-Chief Financial OfficerGeneral Manager, Financial Services & Business DevelopmentSenior Legal Counsel

    • United Kingdom
    • IT Services and IT Consulting
    • 700 & Above Employee
    • EXECUTIVE ASSISTANT TEAM LEADER - Oceania Business Support Centre
      • Dec 2014 - Feb 2017

      Oceania Team Leader, Executive Assistants(Team of 27 both on location and remote locations) - providing superior support to Senior Managers and Managers at EY. (Australia and NZ).BUSINESS SUPPORT CENTRE –OCEANIA ADMINISTRATIVE SERVICES TEAM – NEW GLOBAL WORK REQUEST TOOL - SHARED SERVICES OFFERING FOR APPROX. 2500 SENIOR MANAGERS/MANAGERS IN EY •Team Leader / adopt change on the APAC initiative and requirements, support Change Manager and Leadership team in Oceania – delivery to all deadlines •Supported and contribution to develop materials for the deployment of a new shared services offering•Supported change network of Executive Assistants and Team Leaders across 5 service lines and 8 locations in OceaniaENTERPRISE SUPPORT SERVICES – OCEANIA EXECUTIVE ASSISTANT TRAINING PROGRAM – 6 months, 5 Service line, rotation training •Assisted in the development of the training program and delivery for 6 intakesENTERPRISE SUPPORT SERVICES – APAC PROJECT - INTEGRATION OF MANILA EXECUTIVE ASSISTANTS INTO EY OCEANIA •Supported and contributed to the development for Oceania in the establishment of the Manila service centre, •Worked with Change Manager to develop Executive Assistant training program

    • ADVANCED EXECUTIVE ASSISTANT - APAC BUSINESS DEVELOPMENT & MARKET OPERATIONS
      • Aug 2011 - Dec 2014

      Executive Support to:-APAC Deputy Managing PartnerArea Industry Implementation & ASQ LeaderAsia Pacific Markets Enablement DirectorAsia Pacific CRM Leader | Business Development Markets Operations

    • Australia
    • Individual and Family Services
    • 100 - 200 Employee
    • EXECUTIVE SUPPORT/INTERNAL AUDITOR
      • Oct 2009 - Aug 2011

      Executivel support to 3 Directors - Communications, Operations and Administration with progression to Auditing Role Executivel support to 3 Directors - Communications, Operations and Administration with progression to Auditing Role

    • Business Consulting and Services
    • BOARD EXECUTIVE ASSISTANT
      • Jul 2007 - Oct 2009

      Supporting the CEO and Board during a period of corporate change. Supporting the CEO and Board during a period of corporate change.

    • United States
    • Personal Care Product Manufacturing
    • 700 & Above Employee
    • COUNTER MANAGER ESTEE LAUDER GROUP OF COMPANIES (USA)
      • Jan 2001 - Jan 2006

      Retail Management • Merchandising, stock control, budgeting, training staff and customer service. Achievements • Numerous Employee of The Month Awards • Monthly bonus for exceeding budget and providing excellence in customer service. Retail Management • Merchandising, stock control, budgeting, training staff and customer service. Achievements • Numerous Employee of The Month Awards • Monthly bonus for exceeding budget and providing excellence in customer service.

    • Australia
    • Consumer Services
    • 700 & Above Employee
    • EXECUTIVE ASSISTANT TO DEPUTY GENERAL MANAGER
      • Jan 1995 - Jan 2000

      Executive Secretary to DGM All aspects of corporate support to Deputy General Manager and executive team. Additional role as Conference Co-ordinator • Conference co-ordination Achievements • Editor publications and newsletters to improve communications between management and staff Included writing and designing the publication. Executive Secretary to DGM All aspects of corporate support to Deputy General Manager and executive team. Additional role as Conference Co-ordinator • Conference co-ordination Achievements • Editor publications and newsletters to improve communications between management and staff Included writing and designing the publication.

    • Australia
    • Utilities
    • 1 - 100 Employee
    • OFFICE MANAGER - SYSTEM CONTROL
      • Jan 1994 - Jul 1995

      Reporting directly to the System Control Branch Manager providing data analysis in presentations for Monthly Board Meetings on both Business Development and Analysis Reporting.

    • PERSONAL ASSISTANT TO MANAGER, SYSTEM CONTROL
      • Jan 1984 - Jan 1995

      Personal Assistant to the System Control Manager in a political and media sensitive environment.

    • PERSONAL ASSISTANT TO INDUSTRIAL OFFICER
      • Jul 1989 - Jul 1991

      Support to Industrial Officer and all aspects of legal administration within the HR department.

Education

  • St Patricks Business College
    Diploma of Administration and Secretarial Studies, Secretarial Studies/Professional Development
    1980 - 1981
  • OLMC - Parramatta
    Secondary School Studies
    -
  • OUR LADY OF MERCY COLLEGE
    High School Education, High School/Secondary Certificate Programs
    -

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