Experience

DD Project Consulting
• Australia
• Strategic Management Services
• 1 - 100 Employee
• Director of Communications and Engagement

  • Sep 2021 - Present

The Comms Team Pty Ltd
• Australia
• Public Relations and Communications Services
• 1 - 100 Employee
• Principal Consultant

  • Feb 2014 - Sep 2021


Arrow Energy Pty Ltd

• Australia
• Oil and Gas

• Senior Community Officer

  • May 2012 - Feb 2014

  Arrow Energy is a leading cleaner energy company with five coal seam gas producing projects, ownership of one, and interests in two other gas-fired power stations and plans to deliver liquefied natural gas to the international market through a world class plant in Gladstone. As Senior Community Officer, Frances was responsible for the management of community and industry stakeholders and local landholders within the Surat Basin, Arrow’s most contentious area of operations. This included the development and project management of Arrow’s 2013 Surat community engagement campaign; a week-long regional road show of information sessions to inform our stakeholders of the latest project information. She was also a member of Arrow’s community committee for landholders and managed community enquiries via the company’s information hotline and email address. At Arrow Frances worked closely technical teams across the business to ensure non-technical risk was considered in development planning, and developed extensive engagement strategies for all activities and projects. Using a range of tools including stakeholder mapping, stakeholder management databases and social environment scanning, Frances identified stakeholder concerns and developed and implemented a range of communications and engagement strategies and tactics to address and manage these concerns. Show less



Queensland University of Technology

• Australia
• Higher Education
• 700 & Above Employee

• Tutor, Public Relations

  • Jun 2010 - Jul 2012

  In a part-time role, Frances tutored students in Public Relations Techniques. In a part-time role, Frances tutored students in Public Relations Techniques.



BBS Communications Group

• Australia
• Public Relations and Communications Services
• 1 - 100 Employee

• Associate

  • Apr 2005 - May 2012

  At BBS Frances provided a range of clients with community engagement, media relations and corporate communications services at both a strategic and tactical level. Her clients included Translink, The Public Trustee of Queensland, Gold Coast City Council, Queensland State Government Department of Communities, Local Government Infrastructure Services, Lend Lease, Hilton Hotels, Master Builders Queensland, QIC and Queensland Tourism Industry Council. Frances worked with company executives and marketing managers to develop and implement tailored engagement, publicity and communication strategies to deliver successful and cost effective results for her clients. Show less