Events Coordinator

• Apr 2019 - Present

Customer Service Assistant

• Mar 2017 - Apr 2019

HR Assistant

• Jul 2016 - Oct 2016

Recruitment On boarding Procedures Employee Maintenance Recruitment On boarding Procedures Employee Maintenance

Service Express Agent

• Apr 2016 - Jul 2016

Customer Service Associate

• Aug 2015 - Dec 2015

Daily administration office duties such as, answering e-mails, dealing with clients face to face, set up and end of day procedures Daily administration office duties such as, answering e-mails, dealing with clients face to face, set up and end of day procedures

Corporate Client Support

• Feb 2015 - Aug 2015

- Organise training for all corporate clients either in house on onsite at their location of choice - Arrange to meet with them off site to discuss their needs - Scheduled trainers and prepared their material - Daily administration office duties such as, answering e-mails, dealing with clients face to face, set up and and end of day procedures - Organise training for all corporate clients either in house on onsite at their location of choice - Arrange to meet with them off site to discuss their needs - Scheduled trainers and prepared their material - Daily administration office duties such as, answering e-mails, dealing with clients face to face, set up and and end of day procedures

Medical Schedule Coordinator

• Feb 2014 - Dec 2014

Currently working in a call center environment attending to the demands of today's health care system. Hospitals & In-Home clients both need personal support workers and/or nurses, (depending on their needs) to live day to day. Our employees (psw's & nurses) also need work to live. My job is to fill clients with the correct worker and to make sure our employees are also getting what they need to survive. My job involves great emphasis on; -attention to detail -organization -computer skills -excellent communication skills (oral and written) - multi-tasking - team work - professionalization - punctuality and much more.

Team Leader (Mar-Nov) & Customer Service Representative

• Jan 2013 - Apr 2014

Team Leader and Customer Service Representative resolving cancelled accounts for clients who have outstanding balances in a call center environment. Team Leader and Customer Service Representative resolving cancelled accounts for clients who have outstanding balances in a call center environment.

HR/General Cashier

• Sep 2012 - Jan 2013

Addition to my Human Resources Coordinator job description I was currently working as a General Cashier 3 days a week.Duties Include- Balancing daily cash, credit, and cheques that are posted from all the outlets and the front office team members- Providing "due backs" to Team Members when they give out more cash then they take in- Complete bank deposits- Complete daily, weekly, monthly reports- Complete surprise audit checks of team members floats at least once a month- Process coin/change request from the bank- Data entry of daily journal into the Accpac system for month end

Human Resources Coordinator

• Mar 2011 - Jan 2013

- Maintain and update current team members records- Recruitment for hourly team members- Conduct reference checks - Input new team members into the system- Meeting minutes for various different meeting- Record and track work place accidents and submit to WSIB when necessary- Complete bi-weekly pension, health & welfare and pay sub reports- Member of the WSPS (workplace and safety prevention's services)- Create and train team members in new health and safety procedures - Member of the HHRP Association- Organize different events on a monthly basis (new hire orientation, department of the month, annual celebration, cafeteria events, children Christmas party and so on)- Assist in creation & distribution of Memo's, Newsletters, Flyer's, excreta.

Guest Service Agent

• Nov 2010 - Mar 2011

- Introduced OnQ knowledge to the existing team regarding ETD (estimated time of departures)- Volunteered at the DoubleTree by Hilton Tonto Airport Children's Christmas Party- Became the Guest Services Joint Health & Safety Committee Representative

Overnight Front Desk Agent

• Sep 2008 - Oct 2010

- Fulfilled reception duties in an accurate and timely fashion - Provide excellent listening skills for customer complaints/complements - Ensured operational and procedural functions for the department were adhered to - Conducted wake-up call checks every hour to ensure guests did not miss their call - Fulfilled reception duties in an accurate and timely fashion - Provide excellent listening skills for customer complaints/complements - Ensured operational and procedural functions for the department were adhered to - Conducted wake-up call checks every hour to ensure guests did not miss their call

Portrait Studio Manager

• 2009 - 2009

- Supervised studio’s cash flow daily with weekly bank deposits - Multi-tasking between studio appointments and manager duties - Scheduling employee shifts - Provided training where necessary - Supervised studio’s cash flow daily with weekly bank deposits - Multi-tasking between studio appointments and manager duties - Scheduling employee shifts - Provided training where necessary

Cashier, Returns, Service Desk, Pro Desk, RTV, & Cash Office

• 2004 - 2008

Cash Office 2008 - Responsible for balancing entire store’s cash flow - Created cash float tills for next day shifts Service Desk/Return's Desk/Return to Vendor 2006 to 2008 - Created, tracked and followed up on customer special orders - Communicated with vendors for product recalls and repairs Cashier 2004 to 2005 - Maintained a cash till - Completed product knowledge and self training programs Cash Office 2008 - Responsible for balancing entire store’s cash flow - Created cash float tills for next day shifts Service Desk/Return's Desk/Return to Vendor 2006 to 2008 - Created, tracked and followed up on customer special orders - Communicated with vendors for product recalls and repairs Cashier 2004 to 2005 - Maintained a cash till - Completed product knowledge and self training programs

Portrait Studio Photographer

• 2005 - 2006

- Ensured 100% customer satisfaction with company products - Scheduled client appointments by phone and walk in - Independently operated studio - Counted weekly studio float and deposited to the bank - Responsible for preparing the film for pick up using a dark room bag - Ensured 100% customer satisfaction with company products - Scheduled client appointments by phone and walk in - Independently operated studio - Counted weekly studio float and deposited to the bank - Responsible for preparing the film for pick up using a dark room bag