Experience

SHAG / Independent Living Inc.

• United States
• Real Estate
• 1 - 100 Employee

• Regional Support Manager and Sales

  • Jun 2010 - Present

  Assisting with managing operations of several large senior housing complexes as a regional manager, Senior tax credit apartment community in South Seattle. Responsible for assisting in the supervision and direction of the day-to-day operation of the community. Carried on call pager and resolved tenant issues. Regularly performed marketing, leasing and outreach activities. Completed all necessary paperwork required by the state, federal and corporate compliance guidelines, including annual recertification. Research all necessary prequalification standards to ensure compliance. Responsible for resident activities, monthly community meetings, and special events. Work closely with residents, families and community resources to ensure safety, well being and comfort of our residents. Show less



Foundation House at Bothell

• Bothell Wa

• Executive Director

  • Jun 2005 - May 2008

  Reporting directly to the Board of Directors. I was responsible for the twenty four hour operational oversight of Foundation House, A newly constructed independent Senior Housing facility. I started with the company prior to the completion of the building; My position was instrumental in helping prepare for the opening of the facility by acting as the move in coordinator. I developed a list of depositors, prepared a “new” prospects list, contacted interested prospects and held informal meetings at Senior Centers in the area. Developed guest list and prearranged activities for the grand opening of the facility, regular meetings with the board of directors for final approval. I was promoted to the position of Executive Director with in weeks of opening. Duties include but not limited to: Marketing and leasing units, staffing the facility with seven department heads reporting to me, negotiated and set up all vendor contracts, conducted weekly staff meetings, monthly resident meetings, actively participated in FHB monthly board meetings as well as having been elected to the North Shore Senior Center Board of Directors. Responsible for overseeing the financial side of the business, including rent roll, AP and AR, payroll, census report, public relations, served as a liaison between the community, residents and their families and community resources. Implemented home care seminars, making available information needed for residents and their families to make informed decisions. Show less



Future Stars

• Tukwila Wa.

• C.E.O.

  • Mar 1995 - Apr 2005

  Directed marketing, customer and client services for talent agency. Trained marketing staff, set quotas and worked with staff to make sure quotas were attainable and worked hands on to insure results. Managed client expectations and resolved customer issues. Created, updated, and maintained class material. Trained and audited ongoing classes and instructors. Managed client files, including confidential information and proprietary client information. Drove multiple concurrent projects, including long-range marketing, event planning, negotiation and project management. Managed a staff of forty five or more. Prioritized and delegated operations responsibilities for daily and long term business activities. Show less



Polygon

• Facilities Services
• 1 - 100 Employee

• Site Sales Manager/New Construction

  • Jun 1993 - Aug 1995

  Responsible for all site sales, meeting daily, weekly and monthly sales quotas, developing prospect data sheets. Maintained work schedule for site employees, submitted weekly reports, coordinated with VP of Sales/Marketing for ongoing sales promotion and training of new agents. Submitted weekly and monthly sales quotas for myself and the sales team, responsible for on going training with emphasis on excellent customer service skills. Responsible for all site sales, meeting daily, weekly and monthly sales quotas, developing prospect data sheets. Maintained work schedule for site employees, submitted weekly reports, coordinated with VP of Sales/Marketing for ongoing sales promotion and training of new agents. Submitted weekly and monthly sales quotas for myself and the sales team, responsible for on going training with emphasis on excellent customer service skills.



Summit Savings Fsb

• United States
• Real Estate

• Loan officer/Project Manager

  • Jul 1987 - Apr 1992

  Responsible for the origination of retail single family and custom construction consistent with current corporate loan policies and procedures. Target new business, maintain consistent follow-up calls, and streamline product line for key accounts. I was awarded employee of the month and consistent top producer from 1987-1992. I left to accept a position with Summit Savings due to Crossland’s closing the Seattle operation. Responsible for the origination of retail single family and custom construction consistent with current corporate loan policies and procedures. Target new business, maintain consistent follow-up calls, and streamline product line for key accounts. I was awarded employee of the month and consistent top producer from 1987-1992. I left to accept a position with Summit Savings due to Crossland’s closing the Seattle operation.



McGraw Hill Canada

• Canada
• Higher Education
• 1 - 100 Employee

• West Coast Marketing and Customer Relations Manager

  • Apr 1981 - 1985

  Position required considerable emphasis on project management, sales, set up of new accounts, customer relations, training and public speaking. Responsibilities included managing a staff of 75 or more and their remote operations , client training, problem-solving, staffing/training. Installation of new accounts, training for all client office staff and agents.. Planed, organized and conducted educational seminars with head counts as many as fifty to four hundred or more. Show less