Experience

Eloquant

• France
• Software Development
• 1 - 100 Employee

• BUSINESS DEVELOPMENT MANAGER

  • 2014 - Present

  Responsibilities: > Acquiring new clients (+1 620K€), retaining and expanding business with existing clients, 35% CAC 40 (big deal) Achievements: > Solution selling: - Customer Relationship Management (IVR, ACD, Télécoms, CTI, Multi Channel, Social, Mobil..) - Artificial Intelligence solutions/BI - 100% Cloud Computing/SaaS (Multi Tenant,full web…) > Initiate and convert a “vintage approach” into an “disruptive approach”: - focused on providing our clients a value proposition that far surpasses their investment - reimagine customer service and support competitive advantage. - secure the effectiveness of all decisions relating to customer experience. - help clients plan (from CIOs & senior IT leaders, to business leaders) Results: > Pipeline development on new account: + 1 870 K€ (multiplied by 2,8), 34 proposals (+275%). > Sales target overachieved Show less



Apprentis d'Auteuil

• France
• Non-profit Organizations
• 700 & Above Employee

• SALES MANAGER

  • Jan 2011 - Dec 2013

  Responsibilities: - Lead the head-office sales team (35 FTEs) - Increase revenue, (previous 5 year downward trend /-30 % over the period 2004-09). Achievements: - Define and drive the growth strategy, the sales team (35 FTE) and budget. - Support change and manage social relationship. Results: - Increased sales margin (14%) and sales revenues (+26% the first year and +29% the second year). - Reduction of operational costs (-14%), while strengthening the workforce (+18%). Show less



Capgemini

• France
• IT Services and IT Consulting
• 700 & Above Employee

• SALES MANAGER PARTNERSHIP

  • 2008 - Jan 2011

  Responsibilities: - Generate new business opportunities through the ecosystem and prospecting - Start a new innovative offering “Cloud Computing”: ACD & VoIP/ToIP (Voice/Telephony over IP) Achievements: - Initiate and consolidate trade relationship with 94 ecosystem partners (Telecom operators, integrators, software vendors, consulting firms and outsourcers) - Identify new large account opportunities (CAC 40: GDF, Credit Agricole, La Banque Postale Air France, American Express, Alliance Healthcare...) - Cross management: 25 sales engineers to develop business strategies accounts. - Lead actors of the ecosystem affecting accounts (NextiraOne, Telindus, Cisco, Avaya, Accenture, Sopra, Solucom, Niji, Genesys-Alcatel, SFR, Bouygues Telecom...). Results: - 104% increase in the number of partners and sales revenues (+ € 1.2 M). - Improved knowledge of the market outlook. - Significant increase in interactions between sales engineers and business partners. Show less



Prosodie

• France
• Telecommunications
• 100 - 200 Employee

• • 2006 - 2008

  Responsibilities: Start a new innovative offering on the market: VoIP/ToIP (Voice/Telephony over IP)Achievements: - Develop a strategy to conquer the market (differentiating factors, price positioning, alliances...).- Develop and support innovative business proposals, proposing most appropriate solutions and services (including hardware, software and service). - Working as a team to coordinate and manage internal resources and all external partners. - Negotiate complex projects and contracts, mastering the strategic aspects of the sales cycle until closing Results: - Successful launch of new business (+3 % of sales revenues in 2007 and +8% in 2010). - Gain new clients (Banque Populaire, BforBank, Spir Communication ...). Show less

• • 2004 - 2006

  Responsibilities: - Develop a client portfolio (turnover: K € 6,400) in banking & insurance sectors, Industry & Health (Alliance Santé, Credit Mutuel, MAIF, CIC, ...).Achievements: - Prospecting in a highly competitive B2B environment. - Create a special relationship with high-level contacts with customers (business managers, SI Directors, CEO). - Coordinate with pre-sales engineer, support Marketing, technical project leaders and lawyers. - Define the needs, prior to writing technical and financial proposal. - Analyze the risks associated with regulatory, cost, technical feasibility and contract.Results: - Excellent conversion rate order (50 %). - Exceed business goals in the first year (+121 %). Show less



Technicolor Creative Studios

• United States
• Entertainment Providers
• 700 & Above Employee

• • 2002 - 2004

  - Redefine and revitalize distributor’s trade policy.- Train distributors to ensure the launch of new products.- Negotiate high level, with large accounts, with the support of distributors.- Consolidation of sales (€ 5,800 K) and exceeded business objectives (+11 %).

• • 2000 - 2002

  - Reinforce brand presence in Latin America.- Sales in long process involving a strong presence with distributors and key accounts.



CIBC

• Canada
• Banking
• 700 & Above Employee

• Business Analyst, Londres

  • May 1999 - Jul 1999



PepsiCo

• United States
• Food and Beverage Services
• 700 & Above Employee

• Sales Manager, Madrid

  • Apr 1997 - Sep 1997