Frédéric Pascassio-Comte
Global Technical Product Director at RoomIt by CWT- Claim this Profile
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Bio
Corbin Imgrund
Working with Frederic was a great pleasure…. His ability to organize and drive towards resolving some of the most technically complex problems is unmatched. Part poet and part quant, Frederic’s work stands out among the rest!
LinkedIn User
Over the years I worked with various talented people in different capacities, I found Frederic very proactive delivery / product leader who keeps an eye on the delivery aspect while considering product view and then work out the solution which works well for all the stakeholders. His team building aptitude was very effective which helped us to build the team from scratch & succoured me to setup the process & establish the automated quality practice across the board. He led the team to deliver the solution which helped to streamline the delivery in an automated way.
Corbin Imgrund
Working with Frederic was a great pleasure…. His ability to organize and drive towards resolving some of the most technically complex problems is unmatched. Part poet and part quant, Frederic’s work stands out among the rest!
LinkedIn User
Over the years I worked with various talented people in different capacities, I found Frederic very proactive delivery / product leader who keeps an eye on the delivery aspect while considering product view and then work out the solution which works well for all the stakeholders. His team building aptitude was very effective which helped us to build the team from scratch & succoured me to setup the process & establish the automated quality practice across the board. He led the team to deliver the solution which helped to streamline the delivery in an automated way.
Corbin Imgrund
Working with Frederic was a great pleasure…. His ability to organize and drive towards resolving some of the most technically complex problems is unmatched. Part poet and part quant, Frederic’s work stands out among the rest!
LinkedIn User
Over the years I worked with various talented people in different capacities, I found Frederic very proactive delivery / product leader who keeps an eye on the delivery aspect while considering product view and then work out the solution which works well for all the stakeholders. His team building aptitude was very effective which helped us to build the team from scratch & succoured me to setup the process & establish the automated quality practice across the board. He led the team to deliver the solution which helped to streamline the delivery in an automated way.
Corbin Imgrund
Working with Frederic was a great pleasure…. His ability to organize and drive towards resolving some of the most technically complex problems is unmatched. Part poet and part quant, Frederic’s work stands out among the rest!
LinkedIn User
Over the years I worked with various talented people in different capacities, I found Frederic very proactive delivery / product leader who keeps an eye on the delivery aspect while considering product view and then work out the solution which works well for all the stakeholders. His team building aptitude was very effective which helped us to build the team from scratch & succoured me to setup the process & establish the automated quality practice across the board. He led the team to deliver the solution which helped to streamline the delivery in an automated way.
Credentials
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Sustainability as an Innovation Opportunity
LinkedInDec, 2022- Nov, 2024 -
Top 5 Speed Reading Tips (2014)
LinkedInOct, 2020- Nov, 2024 -
Digital Transformation: Leadership
Royal Institute of TechnologyMay, 2020- Nov, 2024 -
Presentation and Public Speaking
European Market Link (& Presentation Training Switzerland)May, 2020- Nov, 2024 -
Understanding Management and Leadership
eLearning CollegeMay, 2020- Nov, 2024 -
Lean Six Sigma Green Belt
CWTJan, 2017- Nov, 2024 -
Project Management Essentials
FranklinCoveyJan, 2017- Nov, 2024 -
CWT Leadership Programme
CWTJan, 2015- Nov, 2024 -
Certified ISO Quality Internal Auditor
ARIAQ - Institut de formation et conseil en management de la performanceJan, 2015- Nov, 2024 -
Change Management for Managers
CWTJan, 2013- Nov, 2024
Experience
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RoomIt by CWT
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United States
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Travel Arrangements
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1 - 100 Employee
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Global Technical Product Director
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Jan 2022 - Present
Strategic LeadershipI deliver strategic leadership across technical delivery and deployments of products in new markets. Here, I lead five direct reports and work with development teams, suppliers and partners to ensure all solutions deliver the best possible value for our clients. I also drive market expansion, to further reinforce CWT’s reputation as a global market leader in high-value travel business travel solutions.Sustainable InnovationEmbedding new sustainable ways of working and evaluating the post-integration performance of new products onto the CWT RoomIt platform and using these metrics to determine new offerings and generate new products. Here, I use Optimizely for experimentation/AB testing support to drive business and technical teams to integrate experimentation as part of the product life cycle. I also chair ideation, design thinking and product development prioritisation sessions as well as being an internal consultant and SME across CWT.Business Transformation & GrowthLeading transformation across CWT’s hotel offering, I develop product solutions for new markets implementation. Here, I identify and seize opportunities to further professionalise mission-critical product frameworks, including developing new high-yield travel products from design to proof of concept to deployment. I also shape and influence strategy, prioritising product delivery, driving process improvement and developing sales strategies across new markets that deliver outstanding revenue outcomes.Product DevelopmentDriving further innovation as Technical Product Lead on a business-critical product, generating high revenue each year, I oversee the CWT RoomIt product development project from inception through to development, delivery and integration working with Product Manager, to secure effective client-side migration. Here, I use Lean Six Sigma best practice to maximise efficiency and minimise waste and costs across entire product development lifecycle. Show less
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Global Senior Product Manager
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Jan 2019 - Dec 2021
Promoted into this role, I led innovative product management processes from inception, development and prototyping through to piloting and deployment. Here, I oversaw a seven-strong management team across two continents, including offshore teams and four Agile Heads. Introducing enhanced client management processes as the appointed Lead for a key client implementation, I leveraged both my skills in innovation and my understanding of emerging technologies to deliver increased revenues. Here, I used my expertise in Optmizely to drive cultural change toward Experimentation and A/B testing, increasing the conversion rate from 3% to 5%, successfully securing a +5% increase in revenue. Show less
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Global Delivery Manager Hotel Core Platform
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Mar 2017 - Dec 2018
Brought into the IT Delivery team to address all requirements for RoomIt Platform, I ensured it delivered all global internal and external point of sales user requirements needs. Here, I leveraged my Agile expertise to develop delivery and transformation roadmap to prepare for participation in the change management and implementation phases of Jira.Collaborating with multiple teams across CWT global client base, I improved client implementation setup through enhanced automation and product creation securing a 50% increase in efficiency. I also identified new opportunities to improve internal product deployment processes, successfully launched a test automation process to deliver a 50% reduction in manual testing time. Show less
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Team for the Planet
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France
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Non-profit Organizations
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700 & Above Employee
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Associate
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Feb 2021 - Present
A small step for a man, an important step for the planet. I am proud to be a partner of Time for the Planet https://www.time-planet.com/fr?i-joined=true A small step for a man, an important step for the planet. I am proud to be a partner of Time for the Planet https://www.time-planet.com/fr?i-joined=true
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CWT
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United States
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Travel Arrangements
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700 & Above Employee
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Quality & Customer Experience Manager
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Oct 2014 - Feb 2017
Appointed by CWT Senior Level team to establish new Customer Service team as well as a six-strong call centre team across four locations, I built and embedded new operational frameworks and processes that were as customer-centric as they were scalable. This resulted in more proactive after-sale queries and improved customer feedback.Project managing the implementation of quality improvement projects, I successfully delivered vastly improved customer NPS scores, turning around some difficult client experience into greater brand loyalty. Here, I put quality control at the front and centre of all team operations as Europe & Middle-East Africa as the internal auditor and coach for Operational Excellence initiative as well as CWT’s appointed ISO internal auditor and external audit main contact. I also identified new opportunities to drive change, collaborating with multiple teams across CWT to introduce new processes and build tools to improve the visibility, planning, and execution of CWT’s global mission. Show less
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Head of On-site Operations, Youth Olympic Games
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Mar 2014 - Sep 2014
Overseeing a team of four CWT employees and 30 volunteers, I delivered on-site leadership and ground transportation coordination for 4000 people from 130 countries between Shanghai-Nanjing. Here, I collaborated with key stakeholders, including the International Olympic Committee, local Committee, local airport authorities and ground transportation provider ensuring all relationships were cohesive, culturally sensitive and respectful.
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Project Leader
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Mar 2010 - Mar 2014
Managing the roll-out of multiple global projects within matrixed Agile environments, I successfully oversaw all project phases from roadmap development through, budgeting, resource allocation through to development and on-time delivery. Here, I project managed the implementation and improvement of 10 products and projects with major impact across CWT. I was also appointed as Lead Business Analyst on several IT projects, successfully gathering requirements and translating these into technical specifications for new products. Championing quality control as the appointed EMEA Operational Excellence internal auditor and coach, I ensured all regional team activities aligned with both regional and global business goals. Here, I collaborated with multiple teams developing and communicating progress of all product development progress ensuring all product development and implementation training minimised disruption to business as usual. Show less
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Salford City Council
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United Kingdom
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Government Administration
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700 & Above Employee
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Foreign Language Assistant
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Oct 2006 - May 2007
Foreign Language Assistant in 4 UK Primary Schools of the Manchester Area. Creation and animation of French lessons for children from 4 to 11 years old, in groups of 6 to 30 at a time. Foreign Language Assistant in 4 UK Primary Schools of the Manchester Area. Creation and animation of French lessons for children from 4 to 11 years old, in groups of 6 to 30 at a time.
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Education
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2020 - 2021
IFM University, Institut de Finance et Management
Executive MBA (with Honours), Business Administration and Management, General -
2007 - 2010
Université Paul Sabatier (Toulouse III)
Masters in Organisational & Management Systems Engineering, Project Management - Business Administration - IT - Quality - Transverse subjects -
2005 - 2006
Université Paul Sabatier (Toulouse III)
Bachelor’s Degree – Business Management, Business Administration and Organization -
2003 - 2005
Université Paul Sabatier (Toulouse III)
Bachelor in IT, IT -
Lycée
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Lycée
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louis barthou
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