Frédéric Orban

Head of Reception and Administrative Services at Apex Group Ltd (Luxembourg Branch)
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Contact Information
us****@****om
(386) 825-5501
Location
Belgium, BE
Languages
  • Français Native or bilingual proficiency
  • Anglais Professional working proficiency
Skills

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Credentials

  • Chargé d'évacuation
    Stoll Safety
    Jan, 2016
    - Nov, 2024
  • Premiers secours en entreprise
    Stoll Safety
    Mar, 2023
    - Nov, 2024
  • Premiers secours en entreprise
    -
    Mar, 2018
    - Nov, 2024
  • Travailleur désigné
    La Chambre de Commerce de Luxembourg
    Jan, 2016
    - Nov, 2024
  • Premiers secours en entreprise
    -
    Mar, 2016
    - Nov, 2024

Experience

  • Apex Group Ltd (Luxembourg Branch)
    • Luxembourg
    • Financial Services
    • 100 - 200 Employee
    • Head of Reception and Administrative Services
      • Jul 2022 - Present

      Set up and overseen Reception/Documents Management, Payments, LBR Admin and Domiciliation departments / 9 people-Be the point of contact for company staff concerning the 4 departments.-Ensure the departments are operational, organize the schedule and be the backup if needed.-Organise the resources of the departments to have profit.-Provide leadership and direction to the teams, set up annual goals.-Ensure the teams are appropriately trained.-Control the timesheets are properly done.-Monitor the performance of the teams.-Conduct annual self-assessments-Recruitment.-Monitor the activities in the departments.-Ensure with points of control tasks of each department are handled in accordance with the procedures in place.-Record incidents in report log and take actions by reviewing the procedures and training the teams when needed.-Define a pricing model for the departments. Show less

    • Head of Reception/Documents Management and Payments departments
      • Jul 2021 - Present

      Set up and overseen Reception/Documents Management, Payments / 6 people-Be the point of contact for Apex staff concerning the 2 departments.-Ensure the departments are operational, organize the schedule and be the backup if needed.-Organise the resources of the departments to have profit.-Provide leadership and direction to the teams, set up annual goals.-Ensure the teams is appropriately trained.-Control the timesheets are properly done.-Monitor the performance of the teams.-Conduct annual self-assessments-Recruitment.-Monitor the activities in the departments.-Ensure with points of control tasks of each department are handled in accordance with the procedures in place.-Record incidents in report log and take actions by reviewing the procedures and training the teams when needed.-Define pricing model for the departments. Show less

    • Senior Officer / Middle Office
      • Oct 2019 - Jun 2021

      Team management 8-10 peopleClient documents management (mails flow, scanning flow, filing flow)PaymentsLegalization and Apostil, LBR and LBE publicationsECDF depositsProject management

    • Senior Officer / Facilities
      • Oct 2018 - Oct 2019

      Team management 4-8 peopleOverseeing client documents management (mails flow, scanning flow, filing flow)Supplies managementProject management (Implementation of a service handbook, transforming the “Compactus” service inMiddle Office service)

  • Apex Group Ltd (Luxembourg Branch)
    • Luxembourg
    • Financial Services
    • 100 - 200 Employee
    • Senior Administrative Assistant / Facilities
      • Apr 2016 - Apr 2018

      Team management 4 peopleSupervising client documents management (mails flow, scanning flow, filing flow)Supplies managementProjects management (Archives organization, Implementation of a service handbook)

    • Junior Administrative assistant / Facilities
      • Jan 2015 - Mar 2016

      Filing and Scanning Documents

  • ALDI Belgium
    • Belgium
    • Retail Groceries
    • 700 & Above Employee
    • Assistant gérant
      • May 2004 - Dec 2014

      Operational Management of the shop Operational Management of the shop

  • Quick
    • France
    • Restaurants
    • 700 & Above Employee
    • Assistant gérant
      • Sep 1999 - Apr 2004

      Operational Management of the restaurant Operational Management of the restaurant

Education

  • Sainte Croix
    Instituteur primaire
    1996 - 1999
  • Institut Marie Thérèse
    Certificat d'études secondaires supérieures, Sciences économiques appliquées

Community

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