Frédéric Pascassio-Comte

Global senior manager, innovation, experimentation & market expansion at RoomIt by CWT
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Contact Information
us****@****om
(386) 825-5501
Location
Nyon, Vaud, Switzerland, CH
Skills

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Roger Waldmann

Frédéric a engagé un travail phénoménal sur ce projet inédit, de la planification à la réalisation dans un contexte complexe et multiculturel. Sa créativité et son énergie ont été des éléments clefs du succès des opérations. Souligné par de nombreux témoignages parmi les 205 pays et 6500 voyageurs participant au JOJ de Nanjing, Chine et qui ont bénéficié des services de transferts mis en place. Plusieurs de ces idées ont été réutilisée par la suite pour d'autres évènements similaires. Travailler avec Frédéric , c'est comme avoir un couteau Suisse dans sa poche. Ouvrez le et la solution est devant vous.

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Credentials

  • Top 5 Speed Reading Tips (2014)
    LinkedIn
    Oct, 2020
    - Nov, 2024
  • Digital Transformation: Leadership
    Royal Institute of Technology
    May, 2020
    - Nov, 2024
  • Presentation and Public Speaking
    European Market Link (& Presentation Training Switzerland)
    May, 2020
    - Nov, 2024
  • Understanding Management and Leadership
    eLearning College
    May, 2020
    - Nov, 2024

Experience

  • RoomIt by CWT
    • United States
    • Travel Arrangements
    • 1 - 100 Employee
    • Global senior manager, innovation, experimentation & market expansion
      • Jan 2019 - Present

      - Implementation of Experimentation (A/B testing) capabilities via Optimizely: change management, and experimentation processes- Definition, launch and management of an innovation process that aims to animate innovation and innovate: from ideation to prototype to pilot to final product- Manage deployment of products in new markets such as China and India- Manage design, development and deployment of new products

    • Global Delivery Manager Hotel Core Platform
      • Mar 2017 - Dec 2018

      Management of the IT delivery team, making sure the RoomIt Platform answers every internal and external point of sales need, globally.- Improvement of the client implementation setup through automation and the creation of a product – 50% efficiency gain- Improvement of internal product deployment processes- Implementation and management of Test Automation Team, reducing the manual testing time by 50%- Preparation of Agile transformation plan, participation in the change management and implementation of Jira

  • CWT
    • United States
    • Travel Arrangements
    • 700 & Above Employee
    • Quality & Customer Experience manager
      • Oct 2014 - Feb 2017

      - Definition, creation and implementation of customer feedback handling team- Continuous improvement within the team with a 15% efficiency gain in one year, representing 25k$ yearly saving- Management of several quality improvement projects based on customer feedback- ISO internal auditor and external audit main contact- EMEA internal auditor in an Operational Excellence initiative

    • Head of Shanghai Operations for the Youth Olympic Games
      • Mar 2014 - Sep 2014

      - Creation of a product to manage departure and arrival of 6000 athletes to and from Nanjing- Organization and management of the ground transportation of 4000 people from Shanghai to Nanjing and return, in close collaboration with the IOC, the organizing committee, the local Airports and the ground transportation provider.- On-site operations manager at the Shanghai airport to welcome the athletes from more than 130 countries and facilitate their transportation to Nanjing with their travel equipment

    • Project Leader
      • Mar 2010 - Mar 2014

      - PMO for internal transverse projects including specifications- EMEA quality assessor for an operationnal excellence project- Change Management and communication- Lead on projects following 6 sigma methodology and Lean- Member of the organizing team of the CWT Youth Olympic Games in Innsbruck 2012 – IT, project management, reporting

  • IUP MER
    • Project Manager
      • Sep 2009 - Jan 2010

      Management and member of the project team for a university partner : INRAMain objective of the project was to define metrics to build an internal quality dashboard Management and member of the project team for a university partner : INRAMain objective of the project was to define metrics to build an internal quality dashboard

  • Redcats
    • Project Manager (internship)
      • Apr 2009 - Jul 2009

      Management of transverse projects for 5 distinct brands of the groupTransverse project with several departments such as IT, Finance, Operations, Directors Management of transverse projects for 5 distinct brands of the groupTransverse project with several departments such as IT, Finance, Operations, Directors

  • Le Chèvrefeuille (association culturelle)
    • IT Consultant (internship and volunteer)
      • Apr 2008 - Jun 2008

      Consultant within small team to enhance IT security, tools and open source migration Consultant within small team to enhance IT security, tools and open source migration

  • Salford City Council
    • United Kingdom
    • Government Administration
    • 700 & Above Employee
    • Foreign Language Assistant
      • Oct 2006 - May 2007

      Foreign Language Assistant in 4 UK Primary Schools of the Manchester Area. Creation and animation of French lessons for children from 4 to 11 years old, in groups of 6 to 30 at a time. Foreign Language Assistant in 4 UK Primary Schools of the Manchester Area. Creation and animation of French lessons for children from 4 to 11 years old, in groups of 6 to 30 at a time.

  • Crit Intérim
    • Human Resources Services
    • 400 - 500 Employee
    • Agency Intern (HR, Admin and sales)
      • May 2006 - Jul 2006

      Active participation in the daily tasks of an employment agency.Analysis of the agency organization and proposals of improvement opportunities Active participation in the daily tasks of an employment agency.Analysis of the agency organization and proposals of improvement opportunities

  • Dehousse Industries
    • IT Developer (Internship)
      • Apr 2005 - Jul 2005

      Creation of a MS Access tool to support quality reporting in the production chain with: - Analysis of the current process - Proposal and validation of the solution with the company direction and quality - Development of the tool Creation of a MS Access tool to support quality reporting in the production chain with: - Analysis of the current process - Proposal and validation of the solution with the company direction and quality - Development of the tool

Education

  • IFM University, Institut de Finance et Management
    Master of Business Administration - MBA, Business Administration and Management, General
    2020 - 2021
  • Université Paul Sabatier (Toulouse III)
    Master in organizational engineering and management systems – business management, Project Management - Business Administration - IT - Quality - Transverse subjects
    2007 - 2010
  • Université Paul Sabatier (Toulouse III)
    Bachelor of Business Administration (BBA), Business Administration and Organization
    2005 - 2006
  • Université Paul Sabatier (Toulouse III)
    Bachelor in IT, IT
    2003 - 2005
  • Lycée
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  • Lycée
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  • louis barthou
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Community

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