Carolina Olson

VP of Sales at PGS360
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Contact Information
us****@****om
(386) 825-5501
Location
El Salvador, SV
Languages
  • Spanish Native or bilingual proficiency

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Bio

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5.0

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Hussan Peavey

Carolina is recognized for being professional, good nature and open-minded. She has the highest level of integrity. Her ability to work with business partners has allowed her to develop strong strategic relationships. As a customer, I count on Carolina to provide supply chain insight and transparency to protect our business. She focuses on the customer by leveraging her strong planning and customer service background. It is a pleasure to work with Carolina.

Gamal Ferrer

I worked with Carolina in her capacity of Operations Planning Manager at Thibiant International during one of the most challenging projects I had the opportunity to manage. Carolina did an exceptional job at taking the initiative to go beyond the expected, to help resolve the many issues we faced as well as keeping us updated on a timely manner on production progress as well as any new challenges that came up. Carolina is a detail oriented and dependable professional - her ideas, skills, creativity and upbeat personality made it a lot easier to work through the many challenges we faced. She denotes a strong experience in the areas of Project and Operations management. I have truly enjoyed and would enjoy working with her again with no hesitation.

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Credentials

  • Lean Six Sigma Green Belt Level I
    Employers Group
    May, 2014
    - Oct, 2024
  • Leadership Development Training
    Employers Group
    Mar, 2014
    - Oct, 2024
  • Lean/Kaizen Training
    Employers Group
    Jan, 2014
    - Oct, 2024

Experience

    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • VP of Sales
      • Feb 2023 - Present

      Oversees sales, marketing and branding globally. Develop new business through established relationships. KPI management of all PGS360 customers. Oversees sales, marketing and branding globally. Develop new business through established relationships. KPI management of all PGS360 customers.

    • Director, Client Services and Supply Chain
      • Feb 2016 - Feb 2023

    • Director of Client Services
      • Mar 2015 - Feb 2023

      • Leadership of the overall client service delivery by partnering with internal departments and external clients. Provide key leadership to direct reports who provide outstanding service to our client base. Develop and improve the relationship and leadership skills of team associates to drive success in the Client Services department.• Direct supervisor of the Client Service Department and Production Control with a staff of 1 Production Control Manager, 2 Production Planners, 6 Operations Planners and 1 Jr. Operations Planner. • Support organizational growth by providing strategic client direction.• Build new relationships and maintain existing client relationships. Manage client expectations. Communication with stakeholders. • Ensure that client projects are implemented according to plan. Direct team members in meeting client and company objectives.• Work closely with Finance and Purchasing Departments to manage and control aged inventory/SLOB; raw materials expirations; customer liabilities; reworks. • Manage Safety Stock Program. • Manage Customer Scorecards and Internal Master Scorecard. Show less

    • Director of Manufacturing
      • Dec 2013 - Mar 2015

      - Achieve optimum employee levels with least amount of overhead and raw material costs to meet annual budgetary plan. - Direct and monitor department managers (scheduling, production, compounding, and maintenance) to accomplish goals of the manufacturing plan, consistent with established manufacturing and safety procedures. Act as liaison between department management/subordinates levels, as well as, executive/department manager levels to inform personnel of communications, decisions, policies and all matters that affect their performance, attitudes and results. - Identify, recommend and implement changes to improve productivity and reduce cost and scrap, monitor scrap and rework data. Direct the establishment, implementation and maintenance of production standards. - Work with management to develop a near-term manufacturing plan and weekly production schedule to optimize efficiency and control costs:o Shifts and staffingo Target production/efficiency standards- Oversee daily production performance and ensure effective communication between departments to ensure minimal unplanned downtime- Play a key role in process (and profit) improvement initiatives and Six Sigma program- Develop, track and report key metrics to provide increased visibility of performance and opportunities for improvement Show less

    • Operations Planning Manager
      • Nov 2009 - Dec 2013

      • Direct supervisor of the Operations Planning/Customer Service Department with a staff of 6 Operations Planners and 1 Jr. Operations Planner. • Works with cross functional teams to continuously enhance production and capacity planning processes. Host weekly meetings with Operations to review open sales orders for the month, sales orders dates moved out of the month; and history of sales orders reschedules. • Develop capacity plans to monitor and communicate short and medium term capacity loading by tank/line. Lead effort to resolve capacity conflicts. Make recommendations to management that ensure operations ability to support sales orders and forecast.• Participates in customer scorecard reviews and ensures adherence to scorecard targets. Assist with timely resolution of customer inquiries and or complaints. Turn customers into fans!• Monitor excess and obsolete bulk and rework inventory. Recommend and initiate activities for improvement (rework, scrap, yield, etc.) • Established and supervised procedure for managing Customer Order cancellations/move outs/ and order changes that result in customer liabilities. Show less

    • Food and Beverage Manufacturing
    • 300 - 400 Employee
    • Production Team Leader
      • Nov 2007 - Jul 2009

      • Supervise day-to-day activities of the whole packaging plant with a crew of 65 associates, over 7 different packaging machinery (Bartelts, Jones, Clouds, Ropak) for a total of 34 packaging lines. • Write and implement Production SOPs. Created CI Team to improve shift start-ups and shift changes reducing overtime from 15% to 3%; introduced continuous run model through lunches and breaks. • Created training modules to cross—train employees in the different pieces of equipment. Worked very closely with finance department to develop a “operator efficiency sheet” to track efficiencies by operator. • Volunteered for 6 months to work as the Sanitation Team Leader introducing the Master Sanitation Schedule, and training materials for each piece of equipment. Show less

    • United States
    • Purchasing Team Leader
      • Dec 2005 - Jun 2007

      Purchasing/Stockroom Team Leader• Supervise MRO (Maintenance, Repairs, and Overhaul) and Capital purchasing with a staff of 2 Jr. Buyers.• Negotiate daily with vendors to obtain parts at the best cost and service. I was able to have freight charges waived by several vendors in exchange of business resulting in savings of over $8,000/yearly. • Worked with A/P to ensure invoices are process in a timely fashion so that the Organization can take advantage of “early” payment discounts. Approx. savings of 4K and establishment of good relationships with vendors. • Supervise Stockroom activities with an inventory worth over 2MM and 8100 sku's with a staff of 9 stockroom clerks. • Implement Company policies and Standards (SOPs) to streamline Stockroom's operations and service level, and minimize downtime.• Implement Key Performance Indicators to track performance level of stockroom (minimum/maximum inventory compliance, service level, and dead-stock vs. total inventory value). • Implement ABC Categories to control inventory usage and perform cycle counts and replenishment reports in a more efficiently way. • Responsible for budget control and forecasting of Maintenance Budget. Preparation of all monthly budget reports and business risk analysis. Show less

    • Production Team Leader
      • Dec 2003 - Dec 2005

      • Supervise day-to-day activities of a specific area of the Production Department (kitchen) with a crew of 27 hourly associates. • Provide guidance and training to hourly associates to ensure that production and quality goals are met. (GMPs). Includes but not limited to Safety training, performance reviews, training on new SOPs. • Identify and implement means to improve area’s operation, including quality enhancements, safety improvements, employee development, and cost reduction.• Created and implemented 2 CI Teams: one to improve and minimize the amount of time spent on wash-downs and start-ups by cross-training and reassigning job tasks making available resources productive; another CI Team to reduce the amount of ingredient losses by modifying equipment. • Prepare and submit all required reports on a timely basis. • Knowledge on GMPs, HACCP, USAD Regulations, OSHA Regulations. • Knowledgeable in Kanban Principle, and Lean or Just-in-time Manufacturing Principles. 5 S Principle. Show less

    • Payroll Administrator/Human Resources Clerk/Recruiter Trainee
      • Jan 2000 - Dec 2003

      Process of bi-weekly payroll for over 700 employees.• Process garnishments, child support orders, tax levies, and 401(k) loan deductions.• Maintain and update payroll records by setting direct deposits up, entering changes in exemptions.• Preparation of appropriate daily, • Maintain associate files and PeopleSoft data for administrative and operations associates• Responsible for job bidding posting, awarding positions, data entry, and preparing all necessary paperwork for the transfers.• Maintenance of labor matrix• Approval and verification of vacation hours, bonus days, etc.• Purchase and distribution of ink and toner supplies for the administration departments.• Responsible for Monthly vacation report, bi-weekly attendance report, and staffing report. • Process department’s purchases and prepares PO’s. Show less

Education

  • University of Phoenix
    Bachelor of Business Administration (B.B.A.)
    2003 - 2006

Community

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