Experience

New Horizons Resources, Inc

• United States
• Individual and Family Services
• 1 - 100 Employee

• Director of Program Services

  • Apr 2022 - Present

  The Director of Program Services is directly responsible for the oversight of the program supports provided by New Horizons Resources Inc., and the direct supervision of the Coordinators (and where applicable other support staff). These program supports include but are not limited to supported apartments, Individualized Residential Alternatives (IRAs), Intermediate Care Facilities (ICFs) and Day Services. Working as a member of a cross functional team, the Director of Program Services works to ensure that the program supports are provided in a manner that complies with regulatory and quality standards of OPWDD, Medicaid, CQL and other applicable certifying/regulatory bodies. Show less



Advocate Homecare Inc.

• Service Coordinator

  • Oct 2021 - Apr 2022

  Service Coordinator assists seniors and individuals with multiple disabilities including traumatic brain injury (TBI), Alzheimer and dementia. The Service Coordinator assists individuals while maintaining a relationship with all stakeholders, through proper staffing and quality service. The Service Coordinator performs ongoing assessments of each individual served and develops an individualized service plan of care for each person served. The Service Coordinator also documents all service issues, exceptions and communicates with all stakeholders to ensure a meaningful life for the persons served. Show less



LIFEPlanCCONY

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Care Manager

  • Jul 2019 - Oct 2021

  LIFEPlan Care Managers assist people with intellectual and or developmental disabilities through the person-centered planning process to identify a person’s priorities, goals, and dreams. With the person, and their circle of support, the Care Manager will coordinate the creation of an individualized Life Plan (LP) that includes supports and services as needed. The Care Manager will handle all care coordination – e.g., monitor, assess, and work with the person and the support team to integrate supports and services, making changes as the person’s needs change, through: * Providing comprehensive care management, including the development of a Life Plan, using care coordination and promoting a healthy lifestyle. * Engaging the person and family and/or representative to understand concerns and what is needed in the transition process; taking an active role in discharge planning. * Ensuring that persons and families and/or representative, with cultural sensitivity, have the information and or services needed to maintain and promote quality of life. * Assisting the person in becoming part of the community, not just in the community, to discover new and or meaningful, community experiences that enrich his/her life. * Advocating by ensuring the person is in the center of determining his/her desired outcomes and promoting self-advocacy and a person’s civil rights. * Leading a person through the process of registering for Medicaid services and ensuring that individuals have access to Waiver Medicaid services. Ensuring eligibility for Medicaid and all other applicable services (Behavioral, Medical, HCBS etc.) is maintained. * LIFEPlan Care Managers also will: * Adhere to HIPAA, confidentiality, and other privacy standards determined by LIFEPlan, OPWDD, DOH, etc. * Ensure required training hours are completed. * Be required to use their personal vehicles for frequent face to face, in-home visits. * Manage other duties as assigned. Show less



Family Services

• United States
• Non-profit Organization Management
• 100 - 200 Employee

• Victim Advocate

  • May 2018 - Jul 2019

  Victim Advocate at Center for Victim Safety & Support. Essential Responsibilities: The Victim Advocate is a front line advocate, first responder to a victim in need. Provide casework services to clients including: crisis counseling, safety planning, advocacy, information and referrals, emergency financial assistance, and claims filing. Complete intakes and scheduling for counseling, including meeting regularly with the clinicians for scheduling. Complete and maintain training certification as NYS DOH Rape Crisis counselor. Accompany victims of crime to hospitals, police departments, and court while providing crisis counseling, information and referrals, assistance with crime victims compensation claims, criminal justice advocacy and personal advocacy. Establish and maintain liaisons with the local police departments, District Attorney’s office, and others related to pending litigation on behalf of the victim. Review all assigned claims regularly; insure claims are effectively managed. Provide information and referrals to all clients in need following the agency’s and department’s protocol. Report any behavior or implication of behavior of child abuse to the authorities. Evaluate and dispense emergency financial assistance to victims as needed. Cover incoming calls on the 24 hour Domestic Violence and Rape Crisis/Crime Victims hotlines for a designated period during business hours and after hours. Expand service reach by researching community organizations and providing community outreach through presentations and tabling events. Complete all administrative tasks as assigned on a timely basis, this includes, but is not limited to; documenting all activities, preparing weekly and monthly activity reports, maintaining up-to-date case records, and inputting into client database Follow protocol in completion of these reports Maintain statistics and prepare reports as needed, and maintain up-to-date client records. Show less


Anderson Center for Autism
• United States
• Non-profit Organizations
• 200 - 300 Employee
• Residential Program Specialist

  • Nov 2008 - Jun 2018

Greystone Programs Inc
• United States
• Individual and Family Services
• 1 - 100 Employee
• Direct Support Professional

  • Aug 2011 - Oct 2013