Foroogh Kazemi
Call Center Team Lead at Komodaa | کمدا- Claim this Profile
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Persian Native or bilingual proficiency
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English Professional working proficiency
Topline Score
Bio
Negar Jafari
Forough is a fast learner with brilliant mindset. She has great ability in customer service management, process optimization and customer relationship management which could led us increase support CSAT more than 15%. Working directly with Forough is one of the greatest and smoothest working experiences ever for me!
Negar Jafari
Forough is a fast learner with brilliant mindset. She has great ability in customer service management, process optimization and customer relationship management which could led us increase support CSAT more than 15%. Working directly with Forough is one of the greatest and smoothest working experiences ever for me!
Negar Jafari
Forough is a fast learner with brilliant mindset. She has great ability in customer service management, process optimization and customer relationship management which could led us increase support CSAT more than 15%. Working directly with Forough is one of the greatest and smoothest working experiences ever for me!
Negar Jafari
Forough is a fast learner with brilliant mindset. She has great ability in customer service management, process optimization and customer relationship management which could led us increase support CSAT more than 15%. Working directly with Forough is one of the greatest and smoothest working experiences ever for me!
Experience
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Komodaa | کمدا
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Iran
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Software Development
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1 - 100 Employee
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Call Center Team Lead
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May 2020 - Present
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Customer Care Specialist
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Jul 2019 - May 2020
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Payame Noor University - PNU
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Iran
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Higher Education
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300 - 400 Employee
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Teacher
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Oct 2012 - Oct 2013
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Education
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Shiraz University
Bachelor's degree, Agricultural Engineering -
Shahid Chamran University of Ahvaz (Jundi Shapur)
Master's degree, Agricultural Engineering
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