Experience

Formula 1

• United Kingdom
• Broadcast Media Production and Distribution
• 700 & Above Employee

• IT Service Delivery

  • Jun 2022 - Present

• Information Technology Operations Engineer

  • Nov 2021 - Jun 2022

• Information Technology Support Analyst

  • Aug 2019 - Nov 2021

  BAU and race IT support across the business.Rig and derig of IT equipment at racesMobileIronEE mobile troubleshooting and liaising for devices across the globeO365 / AzureSharepointWindows pc and server OSMac builds, troubleshooting and supportUnderstanding user issues, advising on best practice Incident managementVIP support and management of ExecutivesSupervision of contractorsCctvAO VPN support and troubleshootingBasic Cisco switch port configBoardroom A/V equipment support Show less



Motorsport Vision Ltd

• IT Engineer

  • Aug 2014 - Aug 2019

  I install and support a wide range of IT equipment for Motorsport Vision and Palmersport. - Support approx 250 users across England and Europe - Office365 Support and administration - Azure AD - CCTV installation and support - Networking, cabling and fiber installation - Management of ip monitoring and ticketing systems to keep a high level of service for customers and staff - Avaya VOIP support and administration - Ruckus WiFi support and installation/ administration - Windows Server OS from 2003 to current, Exchange 2010 - SQL Server 2008-2016 experience - Signage live and Tripleplay installation and support/administration - Supporting/administering LAN, WAN, HP Aruba and Dell-HP Servers across all sites - Responsible for the installation, administration and support of an in-house built POS system for group retail and restaurants - Responsible for the management and installation of Clover POS system at Donington Park Race Circuit - Supporting high profile sporting events for over 1000 press, PR and VIP's across the country Show less



Microfix Technology Services Limited

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• IT Helpdesk

  • Nov 2011 - Aug 2014

  - 1st line support for two business centres and multiple customers across England - MS XP, 7, Vista and 8 support. Basic Mac support. - Administering accounts using Active Directory and EMC. - MS Office 2003, 2007 and Office 365 support. - AVG CloudCare rollout to customers and support - Mitel voip system support - Printer support - Backup management and support using Backup Exec software - Office and server moves - 1st line support for two business centres and multiple customers across England - MS XP, 7, Vista and 8 support. Basic Mac support. - Administering accounts using Active Directory and EMC. - MS Office 2003, 2007 and Office 365 support. - AVG CloudCare rollout to customers and support - Mitel voip system support - Printer support - Backup management and support using Backup Exec software - Office and server moves