Experience

Oze

• Book and Periodical Publishing
• 1 - 100 Employee

• Activation Specialist

  • Apr 2022 - Present

  - Driving a successful first-time user experience - Following and maintaining a streamlined onboarding process for first-time users. - Creating and improving the team's call scripts, quick replies, supporting links, and videos. - Participating in engagement and re-engagement campaigns to increase app usage levels and retention rates. - Assisting the Product and Tech teams to develop and implement product improvements. - Prepared proposals with revised methods, new strategies and redefined functions. Show less



Jumia Nigeria

• Nigeria
• Retail
• 700 & Above Employee

• • May 2021 - Apr 2022

  - Reviewing pending products within stipulated SLA including newly created products and updated products.- Ensuring all products going live on the Jumia website are authentic & are in correct categories, good product image(s), good & accurate content.- Ensuring only authorized vendors are permitted to list banned & restricted brands.- Validating and reporting all infringing cases to the appropriate team.- Validating, delisting and collating all suspected fakes for documentation and penalties.- Handled routine checks on products and processes, ensuring quality requirements are consistently adhered to. Show less

• • Oct 2018 - May 2021


10PointZero Limited
• Nigeria
• Information Services
• 1 - 100 Employee
• Customer Service Executive/Social Media manager

  • Feb 2018 - Jul 2018

lagos state council for arts and culture
• Artiste

  • Jan 2018 - Mar 2018