Flávia C.

Product Designer at Upper Institute
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Contact Information
Location
New York, New York, United States, US
Languages
  • English Professional working proficiency
  • Espanhol Professional working proficiency
  • Portuguese Native or bilingual proficiency

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5.0

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Bárbara Bukvar

Flávia se destaca em pesquisa, trabalha muito bem a empatia pelo usuário e realiza análises assertivas. É didática e colaborativa, contribui diariamente para a boa comunicação de todo o time e eleva a qualidade das entregas da equipe!

Carolina Poli🏳️‍🌈

Adaptabilidade, dedicação, paixão! São algumas palavras que resumem Flávia em sua função atual. Adaptável a toda e qualquer necessidade do negócio, dedicação em tudo que faz, e verdadeira paixão por UX/UI. A maestria como demostra suas evoluções no projeto impactam diretamente os seus ouvintes. Flávia é um prazer enorme fazer parte deste caminho que esta trilhando. Para você e que não existe uma linha de chegada, tem apenas uma estrada infinita de sucesso e crescimento.

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Credentials

  • Certificado Nano Course: Design Gráfico; User Experience, Design Thinking
    FIAP
  • Certificado Pocket UX Design
    Tera
  • Certificado de LGPD
    SENAI
  • Certificado de PLD
    Ágama Business Training
  • Curso de Figma
    Felipe Santana - Design & Art Direction
  • Product Design
    Alura
  • UX Interfaces
    Coursera

Experience

    • Brazil
    • Research
    • 1 - 100 Employee
    • Product Designer
      • May 2022 - Present

      Technology services consulting firm for other businesses. I work as a UX/UI Designer, contributing to the enhancement of digital platforms. My journey begins with project conception, progressing through user interface (UI) design, and continuing with the monitoring of implemented improvements. Technology services consulting firm for other businesses. I work as a UX/UI Designer, contributing to the enhancement of digital platforms. My journey begins with project conception, progressing through user interface (UI) design, and continuing with the monitoring of implemented improvements.

    • Retail
    • 100 - 200 Employee
    • UX Designer
      • Nov 2021 - Jun 2022

      Improving UX on the Vox Radar Platform: A rebranding project focused on enhancing the user experience (UX/UI) of a social media data visualization platform and other associated features. Improving UX on the Vox Radar Platform: A rebranding project focused on enhancing the user experience (UX/UI) of a social media data visualization platform and other associated features.

    • Brazil
    • Financial Services
    • 300 - 400 Employee
    • User Experience Analyst / Customer Success / Customer Experience
      • Aug 2019 - Sep 2021

      Winning project of 2TM Week: A project aimed at introducing accessibility to the platform. Development of customer research, creation of materials, and modifications to the digital platform (Help Center and internal service procedures). Key Activities: Training for teams. Support through Zendesk and Reclame Aqui. Assistance for international clients. Analysis of legal entity and individual documentation. Reporting issues related to APIs and other interfaces. Winning project of 2TM Week: A project aimed at introducing accessibility to the platform. Development of customer research, creation of materials, and modifications to the digital platform (Help Center and internal service procedures). Key Activities: Training for teams. Support through Zendesk and Reclame Aqui. Assistance for international clients. Analysis of legal entity and individual documentation. Reporting issues related to APIs and other interfaces.

Education

  • Universidade de São Paulo
    Bacharelado, Química
    2019 - 2022

Community

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