Experience

Fairhaven Woodland and Water Garden

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Retail Manager

  • Jan 2019 - Present

  Oversee and manage profitability across all retail areas of the trust: entry tickets, gift shop, events and tearoom. Drive growth through commercial decision making. Professionalise operations through working practice implementation and habit building. Control budgets and spend through operation management. Follow marketing strategies through social networks, competitions and offers. Plan, organise and carry out large events. Oversee and manage profitability across all retail areas of the trust: entry tickets, gift shop, events and tearoom. Drive growth through commercial decision making. Professionalise operations through working practice implementation and habit building. Control budgets and spend through operation management. Follow marketing strategies through social networks, competitions and offers. Plan, organise and carry out large events.



Peacocks

• United Kingdom
• Retail
• 700 & Above Employee

• General store manager

  • Nov 2017 - Jan 2018

  General store manager for one of the rare peacocks multi-fascia concessions. Housing Peacocks, Edinburgh Woollen Mill and Ponden Home. Charged with the responsibility of ensuring all 3 brands run smoothly whilst meeting all KPI’s and exceeding expected performance. Keeping all 3 brands within healthy margin rates and ensuring the continued profitability throughout the store. Managing 22 staff and 3 members of management involves outstanding strategic planning, organisation and strict working practises to oversee a fluid structure. Show less

• training store manager

  • Feb 2013 - Nov 2017

  Responsible for training and developing new managers and assistant managers into the business. To give them the best possible start to life in a new business. I do this alongside running my own store, maintaining and exceeding all KPI's from LFL sales to managing P + L costs. I've Had experience right through Peacocks from Xmas temp, sales colleague, assistant manager and store manager.

• Store Manager

  • Nov 2009 - Feb 2013

• Assistant Manager

  • Jul 2007 - Nov 2009

• Supervisor

  • Feb 2007 - Jul 2007



PEACOCKS STORES LIMITED

• IT Services and IT Consulting
• 1 - 100 Employee

• Christmas temp

  • Sep 2006 - Feb 2007



JJB Sports

• Retail
• 200 - 300 Employee

• Footwear supervisor

  • May 2002 - Sep 2006