Florian Seidl

Teamlead Customer Care and Data Protection Manager at TimeTac
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Contact Information
us****@****om
(386) 825-5501
Location
Graz, Styria, Austria, AT
Languages
  • Englisch Full professional proficiency
  • Französisch Elementary proficiency
  • Deutsch Native or bilingual proficiency
Skills

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Credentials

  • Certified Compliance Officer
    Austrian Standards
    Dec, 2019
    - Nov, 2024
  • Cisco Certified Network Associate
    -

Experience

  • TimeTac
    • Austria
    • Software Development
    • 1 - 100 Employee
    • Teamlead Customer Care and Data Protection Manager
      • Mar 2023 - Present

      Leading the Customer Care Team (Support) taking care of all sorts of customer requests as Single Point of Contact.Responsible for Data Protection and Compliance Management.

    • Customer Success and Data Protection Manager
      • Nov 2020 - Mar 2023

      Onboarding customers from order to Go-Live and after Go-Live with TimeTac; training and consulting customers on the configuration of working time regulations, user settings, interfaces and exports and expansion plans with Time and Attendance Management.Responsible for Data Protection and Compliance Management.

  • Anton Paar
    • Austria
    • Appliances, Electrical, and Electronics Manufacturing
    • 700 & Above Employee
    • Data Protection and Compliance Manager
      • Jun 2018 - Oct 2020

      Group-wide responsibility for data protection: roll-out of a Data Protection Management System (on a national, European and worldwide level), auditing of processes handling personal data, monitoring of compliance, central contact person for data protection (and related) topics, support of all departments towards data protection, providing data protection trainings in German and English, incident handling IT Governance & Security: Design and Roll-Out of an IT security programme together with internal IT Legal Compliance: Introduction of a management system for legal obligations and requirements, incident handling, creating standard procedures, country-specific documentation Show less

  • Ranorex
    • United States
    • Software Development
    • 1 - 100 Employee
    • Sales Manager
      • Aug 2017 - Jun 2018

      Developing prospects in their journey from evaluation to Proof-of-Concept to purchasing together with the Pre-Sales department. After-Sales and upselling for existing customers. Representing Ranorex on Testing Conferences and Testing Fairs in Europe. Stakeholder for Marketing projects, company-wide advisory on GDPR compliance. Developing prospects in their journey from evaluation to Proof-of-Concept to purchasing together with the Pre-Sales department. After-Sales and upselling for existing customers. Representing Ranorex on Testing Conferences and Testing Fairs in Europe. Stakeholder for Marketing projects, company-wide advisory on GDPR compliance.

  • Jungheinrich Systemlösungen GmbH
    • Austria
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Systems Engineer (internal IT)
      • May 2013 - Jul 2017

      IT Support; Client Management; Server Administration (Windows and Linux); development of internal IT in a growing company; IT purchasing and Supplier Management; design, implementation and improvement of IT processes; IT recruiting; IT strategy; interface to global IT; Managing IT projects on-site and together with global IT IT Support; Client Management; Server Administration (Windows and Linux); development of internal IT in a growing company; IT purchasing and Supplier Management; design, implementation and improvement of IT processes; IT recruiting; IT strategy; interface to global IT; Managing IT projects on-site and together with global IT

Education

  • FH JOANNEUM
    Master of Arts in Business (MA), IT Law & Management
    2016 - 2018
  • FH CAMPUS 02
    Bachelor of Science in Engineering (BSc), IT and Business Informatics
    2013 - 2016
  • HTBLA Kaindorf
    Matura, IT and Business Organisation
    2007 - 2012

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