Experience

Aides At Home, Inc.

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Director of Patient Services (DPS)

  • Dec 2020 - Present

  • Responsible for ensuring patient care is delivered efficiently and effectively. Supervise and direct clinical, administrative, and staff participating in patient service-related activities. • Oversee compliance with all DOH state and federal regulations, and ensure that all policies and procedures are current and relevant based on the DOH regulations. • Submission of statistical data to DOH, monitor NHTD/TBI program on the HCSS and SC side. • Observe and participate in audits conducted by Paying Providers, as well as regulatory agents such as OMIG, CMS, and DOH. • Evaluation, implementation, and support of various in-house and vendor software systems, including CareAcademy, HHAeXchange, SharePoint, Health Commerce and NY Best Medical. • Developing an in-house reporting system that will allow the data from multiple data sources to be compiled, combined, and shared across users in real-time, thereby minimizing user errors and outdated information being reported. • Reviews, analyzes, and appraises the effectiveness of the entire Agency program on a quarterly basis. • HR Compliance • Managing HHA and PCA training programs, ensuring licenses are up to date, and submitting annual statistics. • Develop, implement, and evaluate performance indicators for Patient Account staff, management, and vendor partners. Identify training requirements and monitor performance against goals and standards. Take appropriate action in response to random samples of work/documents. Continually monitor business processes and work flows to ensure that staffing levels are adequate and the department is operating as efficiently as possible. • Manages staff and financial resources in order to ensure the delivery of high-quality, cost-effective patient care in an efficient manner. Show less



Greater New York Nursing Services

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Nurse Manager / Chart Reviewer

  • Jun 2018 - Present

  Perform clinical reviews of UAS submissions for quality assurance as defined by review methodologies specific to the MLTC contract using innovative technology. Conduct in-person/online education classes on quality methodology, new-hire orientation training for field nurses, and contract-based training, such as Tasking tools, documentations, and procedures. Update educational material based on changes in policies. Manage MLTC contract – participate in quality calls, keep up with new regulations and changes in procedures, main point of contact for any vendor-related issues and questions. Work with a software vendor to analyze, design and develop a custom software solution to improve the workflow of the document’s submission, scheduling, detailing tracking of the vendor-specific deadlines, and producing extensive set of custom reports that help in finding deficiencies in staff and processes for the UAS department . Implement testing procedures and documentation. Conduct interviews for new hires. Contract Manager / Chart Reviewer at Greater New York Nursing Services Show less



HHAeXchange

• United States
• Software Development
• 500 - 600 Employee

• Clinical Informatics Specialist

  • Apr 2016 - Jun 2018

  • Utilized the knowledge and skills of clinical practice to determine clinical functions that are suitable for computer application and ensured Information systems are consistent with professional standards of clinical practice. • Discovered and defined the need for clinical system requirements and enhancements. • Participated in development and Quality Assurance (QA) testing of the application functionality. • Assisted in the development of policies and procedures for the usage of application. • Ensured that new or modified applications maintain patient confidentiality and privacy, in accordance with HIPAA and regulatory bodies. • Trained, educated, and instructed users on features, operation, and usage of software systems. • Analyzed, recommended and assists with implementing new and improved processes and workflows. Show less



NewYork-Presbyterian Hospital

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Staff RN

  • Jan 2015 - Apr 2016

  • Performed the role of a registered nurse under the supervision of a preceptor RN, providing comprehensive care to newborns, mothers and families. • Provided culturally-sensitive care to patients and their families. • Assessed mothers and newborns; administered IV, oral, ocular and parenteral medications. • Tended to surgical incisions and skin tears; managed high risk patients with conditions such as hypoglycemia, psychiatric diagnoses, hypermagnesemia, and hemorrhage. • Referred patients to community resources and providers. • Provided lactation support and guidance. Show less



CenterLight Health System

• United States
• Hospitals and Health Care
• 400 - 500 Employee

• Case Coordinator / Community Health Nurse

  • Jan 2012 - Jan 2015

  • Conduct nursing visits in the home. • Creating a plan of care. • Providing direct nursing care including medication administration and wound care. • Conduct re-assessments to ensure the plan of care is effective. • Coordinating with the interdisciplinary team. • Training and supervising Home Health Aides. • Conduct nursing visits in the home. • Creating a plan of care. • Providing direct nursing care including medication administration and wound care. • Conduct re-assessments to ensure the plan of care is effective. • Coordinating with the interdisciplinary team. • Training and supervising Home Health Aides.



COHME, Inc, Concerned Home Managers for the Elderly

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Nurse Manager

  • Oct 2011 - Feb 2012

  • Pre-screened all cases and assessed for eligibility • Created a plan of care for all patients. • Managed staff improvement training and in-service education. • Supervised and delegated cases to LPN’s. • Oversaw and ensured compliance. • Pre-screened all cases and assessed for eligibility • Created a plan of care for all patients. • Managed staff improvement training and in-service education. • Supervised and delegated cases to LPN’s. • Oversaw and ensured compliance.



Family Care Certified Services

• Non-profit Organization Management
• 1 - 100 Employee

• Care Coordinator

  • Aug 2010 - Oct 2011

  • Conducted home visits for assigned case load of patients. • Provided direct nursing care to assigned patients within their homes. • Collaborated with the interdisciplinary team during start of care, resumption of care, and discharge. • Provided accurate and compliant documentation. • Conducted home visits for assigned case load of patients. • Provided direct nursing care to assigned patients within their homes. • Collaborated with the interdisciplinary team during start of care, resumption of care, and discharge. • Provided accurate and compliant documentation.