Experience

NZR Group

• United Kingdom
• Restaurants
• 1 - 100 Employee

• Group Sommelier

  • Jun 2018 - Apr 2020

  London, England, United Kingdom • Supported Bar Group Director with wine list composition and new menu implementation • Worked closely with management teams supporting stock and cellar management • Developed and delivered relevant wine and spirits training across all levels of the business • Responsible for monthly key bar sales reporting including trends, issues and areas of improvement • Liaised with suppliers to build lasting relations and ensure profitability

• Bar Manager & Training Coordinator

  • Jan 2017 - Jun 2018

  London, England, United Kingdom • Delivered an outstanding product and guest experience, whilst leading the team during service • Worked closely with the management team to create new and inspiring cocktails • Developed and delivered effective service and product knowledge training across various teams • Delivered and managed new starter inductions for the bar teams • Supported the implementation and delivery of long-term business strategy • Managed the bar budgets, stock take, payroll and all financial… Show more • Delivered an outstanding product and guest experience, whilst leading the team during service • Worked closely with the management team to create new and inspiring cocktails • Developed and delivered effective service and product knowledge training across various teams • Delivered and managed new starter inductions for the bar teams • Supported the implementation and delivery of long-term business strategy • Managed the bar budgets, stock take, payroll and all financial aspects of the bar



Amathus Drinks PLC

• United Kingdom
• Beverage Manufacturing
• 1 - 100 Employee

• Store Manager

  • May 2014 - Jan 2017

  London, England, United Kingdom • Led, supported and motivated the store team to hit performance targets • Delivered consistent results, against ambitious KPIs, in a challenging retail environment • Drove sales of your key lines by effective merchandising and using the understanding of the local competitors • Consistently demonstrated a customer first mind-set, role modelled the correct behaviours and always looked for opportunities to improve things • Influenced the strategy and direction of the store by build… Show more • Led, supported and motivated the store team to hit performance targets • Delivered consistent results, against ambitious KPIs, in a challenging retail environment • Drove sales of your key lines by effective merchandising and using the understanding of the local competitors • Consistently demonstrated a customer first mind-set, role modelled the correct behaviours and always looked for opportunities to improve things • Influenced the strategy and direction of the store by build relationships with the senior leaders in the business • Managed store events to increase sales and maintain customer relationships • Managed Rotas to ensure correct staffing levels at all times Show less



Brasserie Blanc

• United Kingdom
• Restaurants
• 100 - 200 Employee

• Restaurant/Bar Manager

  • May 2012 - May 2014

  London, England, United Kingdom • Delivered high quality food and beverage service to maximize customer satisfaction • Supported the General Manager in day-to-day business operations • Ensured compliance with licensing, hygiene and health and safety legislation • Responded efficiently and accurately to customer complaints



Ping Pong Dim Sum

• United Kingdom
• Restaurants
• 1 - 100 Employee

• Bar Supervisor

  • Sep 2007 - Apr 2012

  London, England, United Kingdom • Assisted with day-to-day bar operations • Responsible for safe and secure handling of bar stocks, till operation and cash • Assisted with inductions and training for new starters • Maintained a high standard of cleanliness and hygiene behind the bar • Liaised on shift with kitchen and floor teams to resolve problems and ensure great service • Supported new menu development