Experience

Fleet Energy Inc.

• United States

• Compliance Officer / Admin Assistant/ Executive Secretary

  • Jul 2019 - Present

  •Monitored and reviewed all contracts and agreements to ensure that all the policies and procedures were fully followed. •Maintained and updated compliance database, conduct report to the CEO •Provide the company KYC procedures and requirements to prospective alliance company •Furnish the required requirements and procedures received from the other parties •Executive Secretary to the CEO, Vice-President & Business Development Manager/Trading •Make travel arrangements for the executives; •Prepares itineraries & Visa processing; compiles and maintains travel vouchers and records •DMCC, Fujairah & Jafza Portal Management •Handles the company Legal Document such as Trade License, Certificate of Incumbency •Process employees’ visa and health insurance •Process company renewal •Applying visit visa for various countries when needed •Receiving and screening phone calls and redirecting them when appropriate •Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages, etc.) •Handle confidential documents ensuring they remain secure •Conduct research and prepare reports as assigned •Provide administrative and clerical support to departments or individuals. •Takes and transcribes dictation •Prepares a new employee file such; Passport Copy, Health Insurance •Greet and receive a visitor •Sign for UPS/Fed Ex/Aramex packages •Maintain hard copy and electronic filing system Show less



Akeela Dental Clinic

• United Arab Emirates
• Medical Practices
• 1 - 100 Employee

• Receptionist / Admin Assistant

  • Jan 2017 - Apr 2019

  •Receive and direct all visitors, patients, customer and supplier •Answer and respond to telephone calls with professionalism •Set and schedule patient appointments, •Make follow-up calls to patients after treatment •Manage, handle and review paper works •Explain treatment plans and cost of treatment of patients, •Provide dentist with assistance by preparing examination rooms and sterilization room, •Prepare billings for the patient care, •Ensure front desk support to clinical staff •Handle Insurance reimbursement and direct billing system •Ensure high quality dental patient care, •Manage production and accountability •Receipt and dispatch laboratory work •Handle petty cash and light bookkeeping activities Show less



Global Link Travel & Tours

• United Kingdom
• Travel Arrangements

• Ticketing & Reservation

  • Aug 2013 - May 2016

  •Answers inquiries about company background, •Answer phone and operates the switch board, • Supervises subordinates and sees to it that they observe company & booking policies, • Create reservations for domestic, international flights, hotel bookings & tour packages for local & international customers, • Issue domestic & international tickets, • Assist clients in filing tourist visas, • Prepares passengers Sales Agreement, Walk –in clients & Corporate accounts, • Prepares LPO for ticket & Hotel issuance, • Provide customers with accurate computation of fare for their reservations, • Plot out Clients’ requested itinerary for their intended travel from hotel accommodation to flight bookings, • Check and print rate sheets / travel industry communications thru company emails regularly, •Knowledge in operating office furniture like fax, scan, printer, plotter, telephone, •Schedule meetings and conference, •Coordinate mail flow in and out, •Arrange appointments, •Coordinate office activities, •Perform basic book keeping, filing and clerical duties, •Prepare travel vouchers, •Take and relay messages, •Update appointment calendars, •Schedule follow up appointment. Show less



Marriott Hotels

• United States
• Hospitality
• 1 - 100 Employee

• Telephone Operator

  • Aug 2012 - Apr 2013

  •Courteously receive and properly route incoming calls, •Direct call to guest rooms, staff or departments concerned, •Places outgoing calls, •Receives guest messages and deliver the same to the guest, •Logs all wake – up call requests and performs wake – up call services, •Provides information about hotel services to guests, •Assists in reporting telephone equipment or service complaints and problems •Following telephone etiquette. •Courteously receive and properly route incoming calls, •Direct call to guest rooms, staff or departments concerned, •Places outgoing calls, •Receives guest messages and deliver the same to the guest, •Logs all wake – up call requests and performs wake – up call services, •Provides information about hotel services to guests, •Assists in reporting telephone equipment or service complaints and problems •Following telephone etiquette.