Experience

NOCC Prague

• Czechia
• Financial Services
• 1 - 100 Employee

• Associate Director SBP Finance Shared Services Europe

  • Jun 2022 - Present

• IT Service Delivery Integration Expert DE/CH/BENELUX

  • May 2018 - May 2022

  o Holding end to end accountability for business processes, integrate services horizontally across organizational units, and manage interfaces between Service Delivery projectso Map and decompose business processes to identify and ensure mapping of IT components along business processes o Identifying and manage interfaces along the business process to create a seamless process flowo Ensure globally aligned business capability using global solutions

• Head Retained IT Services G&A and Development

  • Feb 2015 - Apr 2018

  o Team lead of age and gender diverse Retained Services G&A and Development team with 5 direct reportso IT Business Partner for G&A and Development area in the 2nd largest country organization from Novartis with 9300 employees at 14 different siteso IT Project Lead for German x-divisional Transparency Code implementation. EFPIA requirements covered in global tool with interfaces to country systems. Automatic creation and distribution of pre-disclosure letters and transparency report for ~10.000 physicianso Build up Demand & Supply Management area in Service Excellence area within newly created global IT Function. Run Demand Review Meetings with global IT Leadership Team Show less



Novartis Deutschland

• Germany
• Pharmaceutical Manufacturing
• 200 - 300 Employee

• IT Functional Integration Manager G&A and Development

  • Jul 2013 - Jan 2015

  o IT Business Partner for G&A and Development areao IT Project Lead for the implementation of the Clinical Trial administration and study medication release system in Germany (GxP Project)o IT Project Lead for implementation of a global system for automatic distribution of Patient Safety notifications to physicians and health authorities in Germany (GxP) Distributing ~100.000 Safety Notifications per year with only few user interactions required

• IT Business Consultant, IT Project Manager

  • Oct 2008 - Jun 2013

  o IT Project Lead for global and local mid to big size projects for business domains Medical, Marketing, Oncology and HRo IT Project Lead for rollout of global Novartis SAP HCM System in Germany. Parallel implementation of external SAP Payroll system and vendor for Germany. Changed processes and system for all German employees (ca. 10.000)o Implementation of global application for release and distribution of study medication in 50 countries (GxP) o Conceptual Design, development and implementation of SOP-Tracking to get transparency on 2.500 employees training status (GxP) Show less