Florian de Kergorlay

Dirigeant at Rapid couture
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Contact Information
us****@****om
(386) 825-5501
Location
FR
Languages
  • Français Native or bilingual proficiency
  • Moyen anglais (1100-1500) Full professional proficiency

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5.0

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LinkedIn User

We worked closely with Florian on various cross functional program management, out of the box thinker and very strategic vision, he supported successful launch and global operations initiatives. In addition he is an expert in digital funds in and funds out solutions. It was always a pleasure to work with Florian in initiatives, we get things done.

Julie Mongiat

Florian was my manager for the last 6 years. As a mentor he guided me to develop my skills and progress in my career at Western Union, he taught me everything of the Payment industry. He demonstrated a real leadership in the digital expansion we conducted together for the Northern Europe. I would highly recommend working with him.

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Credentials

  • Change Management
    ESSEC Business School
    Dec, 2020
    - Nov, 2024
  • Lean Management
    Lean Six Sigma France
    Jun, 2020
    - Nov, 2024
  • Certified SAFe® 5 Agilist
    Scaled Agile, Inc.
    Oct, 2020
    - Nov, 2024

Experience

    • France
    • Textile Manufacturing
    • 1 - 100 Employee
    • Dirigeant
      • Jul 2021 - Present

    • United States
    • Financial Services
    • 700 & Above Employee
    • Head of OmniChannel Delivery Northern Europe
      • Jan 2016 - Apr 2021

      Money transfert leader C2C B2BRespond to customer needsStrategic performance managementDefinition of the omnichannel strategy, Evaluation of opportunities, construction of business cases, action plans, Management of cross functional teamsLaunch of Products and ServicesIndicators - KPI’s, reportingClient PartnershipOptimizing profitabilityManagement: 2 manager and indirects (Tech, Ops, Mktg, Sales..)

    • Head of Business and Operation Support Western Europe
      • Jan 2014 - Dec 2015

      Change management to ensure customers satisfactionEvolution of operating methods and tools in an internal matrix universeB2B and B2C customer service project:Fluidification, organization of business processes, Customer Support, budgetingOptimization of software from the network of partner customers, training supportProject digitalization of internal CRM tools:Construction of specifications, planning of development, integration and deployment phases, employee trainingBanking partnerships project: Sustaining the activity of fund recoveryManagement and recruitment: 6 operations specialists + 1 business analyst + 1 project manager

    • Senior Manager Network Development FBNL
      • Jun 2010 - Dec 2013

      Development of the performance of the retail network, 1,500 B2B partnersFluidification projects for sales tools, CRM, 'sell out' and technical support with the support of internal services (Credit, Agent Implementation, Compliance, Sales, Marketing), launch of the agent loyalty program .Management: 12 sales executives and 2 sales specialist

    • Regional Director IDF/Normandie – Sales development
      • Feb 2008 - Jun 2010

      create and develop retail network key accounts Implementation of prospecting actions and development of commercial proposals - Animation and loyalty of the network of 350 points of sale: Distributor challenges, local press communication, training offer, organization of seminars create and develop retail network key accounts Implementation of prospecting actions and development of commercial proposals - Animation and loyalty of the network of 350 points of sale: Distributor challenges, local press communication, training offer, organization of seminars

    • Switzerland
    • Tobacco Manufacturing
    • 700 & Above Employee
    • Market Leader Resell/Trade Marketing
      • Jan 2007 - Feb 2008

      Implementation and monitoring of annual Trade Marketing plans under legal, budgetary and commercial imperatives

    • Sales Representative Hauts de Seine
      • Aug 2003 - Dec 2007

      Camel & WinstonResponsible for the distribution network: tobacconists / CHD, ND and VD

Education

  • ISEG
    Master's degree, Business Development
    2000 - 2003
  • ESSEC Business School
    Change management

Community

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