Experience

Lyra

• France
• Financial Services
• 300 - 400 Employee

• Reliability, Observability & Incident Management

  • Jan 2023 - Present

  Labège, Occitanie, France I make sure our clients benefit from a reliable, secure and overall smooth payment experience. My goal is to lead the way toward operational excellence and ensure five-nines availability service-level agreement. More than 10 years as an Engineering Manager for Lyra IT Operation, Infrastructure and MRO teams and more than 100 weeks on-call 24/7 helps a lot, of course. Parts of my responsibilities include reliability engineering, change management, incidents & problems management… Show more I make sure our clients benefit from a reliable, secure and overall smooth payment experience. My goal is to lead the way toward operational excellence and ensure five-nines availability service-level agreement. More than 10 years as an Engineering Manager for Lyra IT Operation, Infrastructure and MRO teams and more than 100 weeks on-call 24/7 helps a lot, of course. Parts of my responsibilities include reliability engineering, change management, incidents & problems management, monitoring, observability, and acting as liaison between teams interacting with production.

• Senior Engineering Manager

  • Oct 2015 - Dec 2022

  Région de Toulouse, France • Lead a team of twenty, from MRO to SRE, including two engineering managers that led subteams of four and two respectively. • Ensure growth: cast, recruit, onboard, manage carrer, create opportunities. Scaled the team from five to twenty over the last years. • Responsible for Lyra’s production, 24/7/365. Manager of the on-call team. More than a hundred weeks of beeing on-call myself. • Created a cross-functionnal culture to deliver faster, better, highly available and very secured… Show more • Lead a team of twenty, from MRO to SRE, including two engineering managers that led subteams of four and two respectively. • Ensure growth: cast, recruit, onboard, manage carrer, create opportunities. Scaled the team from five to twenty over the last years. • Responsible for Lyra’s production, 24/7/365. Manager of the on-call team. More than a hundred weeks of beeing on-call myself. • Created a cross-functionnal culture to deliver faster, better, highly available and very secured solutions to our clients. Two-weeks delivery cycles without downtime. • Scale from 5M to 12M daily connections for POS and from 100K to 600K daily payments for e-commerce with 99.99 SLO • Lead various taskforces, war-room & crisis. Regular reports to the CEO, board of directors & banking partners. • Ensure availability with more than only good architectures : daily MRO, regular infrastructure, middleware & OS updates, OS migrations, hardware upgrades, regular BCP/BRP • Ensure security with more than security by design : enforce daily PCI-DSS compliance, regular security scans, organize pentests, vulnerability assessment, roll-out security patches, monitoring of all security organs, auditability and change management • Ensure and track performances with a SRE approach: observability, KPI and alerts. Continuous feedback with products teams, software developpers, PO/PM and architects.

• System and Infrastructure Engineer

  • Oct 2010 - Oct 2015

  Région de Toulouse, France Built datacenter. Deployed and installed new hardware/software delivering more than 5 millions transactions to the bank each day (#1 largest French credit card gateway) Updated design, built and maintained the underlaying architecture for a new innovative e-payment solution launched in the fall of 2009 (#2 largest French PSP as of 2013) Succesfully passed several PCI-DSS audit and maintained a high-level of compliance. Relocated two running datacenters to new buildings without any… Show more Built datacenter. Deployed and installed new hardware/software delivering more than 5 millions transactions to the bank each day (#1 largest French credit card gateway) Updated design, built and maintained the underlaying architecture for a new innovative e-payment solution launched in the fall of 2009 (#2 largest French PSP as of 2013) Succesfully passed several PCI-DSS audit and maintained a high-level of compliance. Relocated two running datacenters to new buildings without any production downtime: planned the entire operation and made it a success. Designed and installed state of the art clustering technology to add high-availability to web servers, firewalls and proxies. Deployed a robust log-analysis solution to centralize, store, and process every milions of logs every day Set up environment for automatic installation and configuration of couple hundreds CentOS servers. On call a week every month (24/7). Dealt with emergencies and crisis. Solved issues by thinking fast while working in a very critical environment. Recruit and manage interns. Create and push new procedures and standards. Organize and synchronize tasks. Visited Lyra Brazil (2015) for consultancy mission to speed up various tasks and increase the overall security by bringing HQ procedures and technical solutions. Visited Lyra India (2014) for consultancy mission to prepare for first PCI-DSS audit and review various technical points. Visited Lyra India (2012) to deploy new hardware and increase the overall security level. Trained the team on many HQ procedures and technical architectures.



IUT de Blagnac

• France
• Higher Education
• 1 - 100 Employee

• Enseignant spécialisé

  • Oct 2020 - Dec 2020

  Blagnac, Occitanie, France Vacataire sur la conduite des TP de deuxième année R&T module sur l'administration système Linux (CentOS)



ITrust

• France
• IT Services and IT Consulting
• 1 - 100 Employee

• Student Internship

  • 2008 - 2010

  Région de Toulouse , France Helped conduct internal and external penetration tests on several French firms. Reviewed results, wrote reports, helped designing new tools to always improve the depth of the audit.