Experience

EUROWAG

• Czechia
• Financial Services
• 700 & Above Employee

• Sales Office Manager

  • Jun 2019 - Present

  •Creating and develops cooperation with customers in order to increase volumes and profitability in accordance with current plan • Developing good relations with customers on the basis of detail knowledge of products, suggested services and needs of customers • Priority focus on new acquisition • Preparing offers for potential customers and suggesting new solutions • Active research of opportunities for profitability increase • Acquisition of new customers in accordance with a pre-established plan • Fulfiling others tasks given by the line manager Show less



OLX

• Netherlands
• Software Development
• 700 & Above Employee

• Account Manager

  • Jul 2018 - Jun 2019

  •Serve as the lead point of contact for all customer account management matters •Negotiation of contracts and close agreements to maximize profits •Generating sales among client accounts, including upselling and cross-selling • Sales visits to customers presenting the advantages and the benefits of the services. •Making personalized offers to the customer needs for new and potential clients •Proactive attitude to look for clients and use all the necessary tools to achieve it(outbound calls,email, etc) • Mantaining relationships with clients by providing support, information and guidance Show less



Orange

• France
• Telecommunications
• 700 & Above Employee

• Telesales Representative

  • Sep 2014 - Jun 2018

  ⦁ Prospecting the business customers⦁ Get in touch with customer to propose meetings and coordinating the field agents⦁ Working close with sales team to make sure to achieve monthly objectives and business targets⦁ Acting as interface for customer, participating during the meetings, to ensure developing long term professional relationships.⦁ Plan, organize and monitor the work of the sales team and provide feedback to the management regarding the process of work Show less

• Customer Care Representative

  • Mar 2012 - Aug 2014

  ⦁ achieve and exceed sales objectives and customer expectations whilst adhering to Orange Online Shop policies and procedures ⦁ promote and sell Orange services and products⦁ establish and improve customer relations⦁ identify customer’s needs and propose the best solutions⦁ optimize customers account and proactive cross-sell and up-sell⦁ proactive attitude to look for clients and use all the necessary tools to achieve it (outbound calls, etc)⦁ offer support to the other members of the team⦁ achieve and exceed sales objectives and customer expectations whilst adhering to Orange Online Shop policies and procedures ⦁ promote and sell Orange services and products⦁ establish and improve customer relations⦁ identify customer’s needs and propose the best solutions⦁ optimize customers account and proactive cross-sell and up-sell⦁ proactive attitude to look for clients and use all the necessary tools to achieve it (outbound calls, etc)⦁ offer support to the other members of the team Show less



Ogilvy Action SRL

• Ogilvy Action Bucuresti

• Commercial Agent

  • Sep 2009 - Feb 2012

  ⦁ Informing customers about the new products of the company ⦁ Meetings with customer for presenting the products ⦁ Make sure to achieve the monthly target by selling the new products ⦁ Informing customers about the new products of the company ⦁ Meetings with customer for presenting the products ⦁ Make sure to achieve the monthly target by selling the new products



Xanterra Park and Resorts Yellowstone National Park

• United States of America- Yellowstone National Park

• Phone operator

  • Jul 2011 - Oct 2011