Experience

ING Tech Romania

• Romania
• IT Services and IT Consulting
• 1 - 100 Employee

• Compliance Officer Screening & Monitoring

  • Jul 2021 - Present



Schlumberger

• United States
• Oil and Gas
• 700 & Above Employee

• Compliance and BAM Analyst

  • Oct 2019 - Jul 2021

  Responsibilities:Addressing Bank KYC request and documentation maintenance - globally;KYC - Client Onboarding Forms for all banks - SLB Eastern Hemisphere;Bank Mandates (authorized signatories) maintenance and update;Bank account confirmation letters handling;Opening bank accounts and closing bank accounts;Review of bank account and identifying accounts for closure;Bank Mandates (authorized signatories) maintenance and update;Bank account confirmation letters handling;Audit confirmations requests coordination;EBS security administration;Transitions, which include only bank accounts, that are maintained with Relationship banks and the name of banks are: ANZ Banking Group, Bank of America, MUFJ, BBVA, BNP Paribas, Citibank, Deutsche Bank, HSBC Bank, JP Morgan Chase Bank, Morgan Stanley, Natixis, Nordea Bank, Skandinaviska Enskilda Banken, Societe Generale and Standard Chartered Bank.



Vista Bank Romania

• Senior Compliance Officer

  • Mar 2019 - Oct 2019

  Responsibilities:• Analyzes and investigates the suspicions of money laundering/ terrorist financing reported by branches/agencies or other departments/services of the Bank or issued from the analysis of the alerts provided by the AML compliance monitoring systems of the Bank;• Analyzes and investigates the daily alerts provided by the AML compliance monitoring systems, SIRON AML, SIRON KYC, SIRON EMBARGO on transactions from the point of view of the prevention of money laundering and with regard to the customer data filtered lists of PEP and the entity designated;• draw up a suspicious transaction reports and will transmit them to the authorities;• ONPCSB: to obtain relevant information on the methodology of work for the facilitation of the recognition of the activities of money laundering and know ways and means to prevent errors in the current activity for the identification of the actions of money laundering;• Consider and decide on the alerts provided by the system for the identification and classification of customers which are the subject of the reporting Fatca & CRS, advise the territorial units in the implementation of the legal requirements and monitors the implementation of the requirements of Fatca & CRS at the level of the Bank;• To participate in the organization of the training sessions and testing AML/CTF & KYC personnel in accordance with the procedures in force;• Give an opinion of conformity in the aspects related to the initiation of the/ continue/ termination of the business relationship with customers, products/ services, marketing materials and advertising contracts, outsourced and non-banking, internal procedures, legislative requirements, issues relating to the reports in accordance with the regulatory framework;• Follow the implementation of the legislative changes at the level of the bank and ensure the compilation and transmission of the reports by the regulatory authorities (BNR, tax authorities, etc.).



Compliance Officer (FiSa) at Centralised Raiffeisen International Services & Payments

• Complaints officer/Embargo

  • Jun 2018 - Mar 2019

  Responsibilities: • Evaluation of alerts raised by Norkom application during SWIFT - transactions & customer screening as applicable;• Assessments of alerts raised (First and second level of investigation process);• 1st level of local Compliance officers for their final judgment;• Management of Financial Sanctions lists within the Norkom applicationn;• Alert tuning process of the application;• Pro-active approach in relation with changes of existing detection scenarios (reduction of false positive alerts);• Update/improvement of related working procedures.



Raiffeisen Bank Romania

• Romania
• Banking
• 700 & Above Employee

• Account Officer and AML Compliance officer

  • May 2016 - Jun 2018

  Responsibilities for Compliance AML officer:• Identify the risk of compliance in the field of the AML/CTF/KYC, assessment, monitoring and reporting to the management of the DCON;• a) Ensure implementation at local level of company’s policies in the field of knowledge customers, the prevention of money laundering, penalties and embargours, FATCA/CRS and any other policies incidents;• b) Advice of specialist territorial units and other structures of the bank, in the field of the AML/CTF/KYC, FATCA/CRS;• c) Analysis situations of non-compliance and the expression of point of view in writing;• d) DCON informing the management of any infringement of the rules of law and the internal KYC/AML/CTF.Responsibilities for Account Officer:• Craft new sales proposals and contract renewals; • Schedule product demos; • Contact customers via email or phone to answer queries or retrieve information about their account;• Update internal databases (CRM) with account details; • Perform back-office sales tasks to support Account Executives as needed Research market trends and competition; • Create reports on sales and marketing campaigns; • Maintain digital and physical records of invoices and contracts; • Address payment issues; • Identify new revenue prospects.



Raiffeisen Bank

• Mixt Transaction Officer/AML compliance officer

  • Jul 2013 - May 2016

  Responsibilities for Compliance AML officer:• AML transactions (The primary responsibility of the team will be to conduct in accordance with policies and procedures and the due diligence investigations for AML UARs sent by the business, close false alerts and escalate to onshore AML teams suspicious cases for further investigation);Responsibilities for Mixt Customer Transaction Officer:• Open/Close/Reactivation accounts for business customers and individual customers;• It provides transaction processing services and cashless bank clients and individuals;• Perform other duties as assigned by transaction Service;• Pay money to customers according to advice slips, cheques or negotiable documents and debit customers' accounts;• Answer customer enquiries/Supporting and advising clients in completing documents;• Replace lost/experienced customer instrument such as ATM Cards, cheque books etc;• Work in collaboration with other team members to ensure that team targets are met;• The collection rates for our customers;• Currency exchanges negotiated for corporate clients and premium clients through treasury;• Make the ATM when is empty;• Update/actualization customer data;• Opening/ close deposits;• Western Union transactions;• Processing of payment orders;• Exchange transactions.



Citi

• United States
• Financial Services
• 700 & Above Employee

• CitiPhone Banker Gold customer

  • Jul 2011 - Jul 2013

  Responsibilities:• Personal banker for Gold Customers by phone;• Identify and respond to client needs accordingly;• Processing orders, forms, applications and requests (transfers, payments, time deposits, exchange);• Managing current accounts and credit cards accounts;Performing customer verification (Know Your Customer);• Keeping records of customer interactions and transactions;• Communicate and coordinate with internal departments: Legal, Compliance, Fraud, Payments, Operations, Technology, Cards, Collection;• Being responsible with Anti Money Laundering reports and investigations;• Loanstar Administrator (The Analysing program for loans and credit cards applications);• Retaining customers from closing relationship with the bank;• Provide professional, friendly and high quality customer service & sales for each point of contact with the client;• Handling customer Service incoming / outgoing calls, requests, complaints and provide them assistance;• Fraud Investigator for debit and credit cards;• Work in collaboration with other team members to ensure that team targets are met;• Account maintenance / Account database clients maintenance;



Citi

• United States
• Financial Services
• 700 & Above Employee

• Bank referent and Fraud Officer

  • Apr 2009 - Sep 2010

  Responsibilities:• Provide professional, friendly and high quality customer service;• Identify and respond to client needs accordingly;• verify into a fraud system and call the customers with a possible fraudulent transactions;• Account operations, transfers between customer accounts, bill payments, swift transfers;• issue another debit card or credit card in case is lost;• block temporally the card in case the customer does not want to use it or it does not find it;• Account database clients maintenance;• Scanning/ archiving;



KBC Consumer Finance IFN SA

• HelpDesk Officer/Accountant

  • Oct 2008 - Apr 2009

  Job Responsabilities for Help Desk Officer:• Making/Answering to customers and partners phone calls;• Solving their requests and complaints in a professional and courteous manner;• Making changes in customer and partner accounts at their request, following the company procedures;• Checking / registration documents received from sales agents for all clients introduced by them in the application good.bee;• calling customers for identification / authentication and give the final resolution;Job Responsabilities for Accountant:• Accounting invoices for domestic customers;• Register receipts and payments in RON/ USD/ EUR as account statements;• Operating cash receipts and payments according to cash register;• Operates cash advances as deductions;



Cycle European

• Romania
• Financial Services
• 1 - 100 Employee

• Telemarketing Agent and Colleaction Officer

  • Apr 2007 - Oct 2008

  Job Responsabilities for Telemarketing Agent:• Contact private individuals by telephone to promote products, services;• Interacting with potential clients in order to provide information and to apply for credit cards;• Identifying customer needs, customizing with them and can receive good recommendations;• Provide professional, friendly and high quality customer service;• Work in collaboration with other team members to ensure that team targets are met;Job Responsabilities for Collection Officer:• Collect payments on past due bills;• Create a list of people who have not made payments;• Organize list according to severity of delinquency;• Locate customers using credit bureau information, background checks, loan documents, and other paperwork or databases;• Call customers using telephone;• Utilize computer systems to handle skip tracing;• Inform clients of overdue accounts and amount currently owed;• Attempt to collect payment;• Review terms of sale or loan documents.