Florence jan
Consultant Support at We+- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Fouesnant, Brittany, France, FR
Languages
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English Professional working proficiency
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French Native or bilingual proficiency
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Credentials
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Professional Scrum Product Owner I
Scrum.orgJun, 2020- Nov, 2024 -
Professional Scrum Product Owner™ I (PSPO I)
Scrum.orgJun, 2020- Nov, 2024 -
ISTQB Foundation
-Apr, 2016- Nov, 2024 -
Cloud Computing Foundation
EXINJul, 2015- Nov, 2024 -
ITIL® Foundation Certificate in IT Service Management
EXINJul, 2015- Nov, 2024
Experience
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We+
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France
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IT Services and IT Consulting
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100 - 200 Employee
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Consultant Support
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Apr 2018 - Present
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Oracle
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Principal Support Engineer |ERP E-Business Suite Module Receivables
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Jan 2001 - Jan 2017
Receive, triage and qualify service requests which require technical and functional knowledge, analyze and investigate issues, log and handle software defects together with developpment , focus is solving problem with efficiency and in a timely manner.ODM certifiedAdvanced Resolution EngineerCluster Technical CoordinatorSubject Matter ExpertAbility to work critical issuesGood team Player
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Consulting Engineer
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Sep 1988 - Dec 2000
Has Participated in multiple projects for implementation of Oracle Financials Application this include analysis of the specific need and then wrote the technical and detailed specifications and in some case developpment with Oracle Tools
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Education
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Ecole Polytechnique Feminine Sceaux
Diplome D'ingénieur Informatique, Computer Engineering -
Université de Bretagne Occidentale
Maitrise D'oceanographie Biologique -
Lycee Brizeux Quimper
Baccalaureat Serie D
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