Sales Store Checker

• Nov 2022 - Present

Sales and information associate

• Jun 2016 - May 2017

Cash handling and credit card transaction. Make independent judgments and maintain attention throughout the performance of duties Work alone and in a team environment Ability to use but not limited to; multi-line telephone, copy machine, fax machine, credit card machine, and audio/video equipment (TV, DVD, overhead projector, microphone audio system Greets and interacts with visitors, and monitors store activity Sells interpretive merchandise such as books, audio-visual items, postcards, and other interpretive products Assists customers in selection of merchandise, making appropriate suggestions and locating and explaining interpretive items Completes all steps of sales transactions with minimal errors and in compliance with WNPA procedures Answers phone calls in a professional manner. Takes messages and phone orders. Appropriately processes requests in a timely manner Assists Manager as directed with general site duties such as inventory, receiving, stocking and pricing merchandise Maintains awareness of personal and visitor safety and reports potential issues to Manager or NPS staff Maintains cleanliness and appearance of sales area, creates new displays, keeps stock neatly arranged and puts new stock on display when needed Practices marketing techniques as trained. Keeps storage area and inventory well organized, clean and safe Assists with special events, both WNPA and NPS, as requested after normal business hours and on weekends.Demonstrates knowledge of park resources, programs and activities as well as other area attractions and effectively communicates that information. Assists store volunteers with tasks Performs other related duties, as assigned Show less

Sales Associate

• May 2012 - Sep 2013

Work as a team. Made good choices and always use my customer service skills. I also did a lot of cash handling and clean when needed too. Sign up customers for Reward Tag. Did food order with core mark and did some paperwork. Work as a team. Made good choices and always use my customer service skills. I also did a lot of cash handling and clean when needed too. Sign up customers for Reward Tag. Did food order with core mark and did some paperwork.

Cashier

• Mar 2008 - Sep 2011

Operating the cash register and handling cash transactions with customers, Scanning goods and collect payments Issuing receipts, refunds, change or tickets.Scan items and ensure pricing is correct. Greet customers and ask if they want paper or plastic.Take customers' orders.Deliver hot or cold food to customers.Take coupons and scan correctly.Dispense correct change.Take money in the form of cash, credit card, or check.Ask for one or two forms of ID to confirm identity.Validate checks. Issue receipts, refunds, and credits.Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.Change receipt paper as needed.Resolve amount discrepancies.Bag items carefully.Weigh items.Clean up checkout area with damp cloth and disinfectant. Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.Take food stamps, cigarettes Bag, box, or gift-wrap merchandise. Process returns and check to see if items are damaged. Answer customers' questions and get a manager if answer doesn't solve the issue.Cash checks and provide change.Return unwanted items to shelves. Show less

Seasonal Sales Associate

• Feb 2008 - May 2008

You would have the ability to be flexible, pleasant and display a positive attitude with guests and co-workers while also being able to accurately ring up merchandise and product in an efficient manner. You will need to be comfortable approaching guests to offer service and sell products and also be a willing team member to help complete tasks like stocking and cleaning the store. Cash handling experience is a plus and Good Customer Service. You would have the ability to be flexible, pleasant and display a positive attitude with guests and co-workers while also being able to accurately ring up merchandise and product in an efficient manner. You will need to be comfortable approaching guests to offer service and sell products and also be a willing team member to help complete tasks like stocking and cleaning the store. Cash handling experience is a plus and Good Customer Service.

Guest Services Associate, Housekeeping and porter

• Jul 2006 - Feb 2008

Communicate with the booking, housekeeping and maintenance departments to ensure prompt responses to guests’ needs Make reservations or appointments for guests who want to avail themselves of local entertainment or services. Answer guest calls and record details of each conversation for future follow-up. Meet and exceed guests’ expectations by anticipating the services they might require and suggesting local venues Maintain and always keeping the guest happy and let them know that Grand Canyon is a wonderful place to be. Show less