Florence Manoti
Corporates Sales Relationship Officer at COMPUTER LEARNING CENTRE- Claim this Profile
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English -
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French Elementary proficiency
Topline Score
Bio
Experience
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Computer Learning Centre (CLC AFRICA)
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Kenya
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IT Services and IT Consulting
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1 - 100 Employee
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Corporates Sales Relationship Officer
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Mar 2018 - Present
•Responsible for meeting sales & collections targets •Analyze the latest market trends and develop a plan for better market penetration.•Monitor cash collection results by Account Executives and initiate corrective actions to meet cash flow objectives.•Collaborate with IT support to facilitate new programs, messages, campaigns, and offerings;•Support customer acquisition activities, including trade shows, email marketing, online webinars and seminar events•Monitor sales trends; recommend new products and marketing strategies as appropriate.•Develop business and marketing plans •Processing external, internal incoming and outgoing correspondences and other offices within the Corporation.•Assist in company’s branding and media communication activities such as press releases,advertisements, marketing collaterals, and web site.•Market research for identifying new business opportunities.•Explain prospective clients about the advantages of the products or services offered and follow up with them in order to close the business deals.•Respond to the client queries regarding the products in a timely fashion. Develop business proposals for new and existing customers.•Making travel, meeting and other arrangements for designate staff. Requesting online air tickets.•Develop creative strategies to retain the clients including interviewing them to take their feedback and incorporate it into the growth plan.•Develop in-depth knowledge about business development practices, marketing activities, prospective clients and industry trends.•Maintain a knowledge repository of clients, referrals, RFPs, prospects and presentations.•Manage customer calls and appointments effectively for new opportunities. Show less
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Corporate Sales Relationship Officer,
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Mar 2017 - Present
• Develop business and marketing plans in coordination with Managing Director to achieve revenue goals.• Assist in company’s branding and media communication activities such as press releases, advertisements, marketing collaterals, and web site.• Analyze the current and past budgets, expenses, sales, revenues and product deficiencies in order to provide recommendations for business growth and problem resolution.• Research the market for identifying new business opportunities.• Explain prospective clients about the advantages of the products or services offered and follow up with them in order to close the business deals.• Respond to the client queries regarding the products in a timely fashion.• Develop business proposals for new and existing customers.• Develop creative strategies to retain the clients including interviewing them to take their feedback and incorporate it into the growth plan.• Prepare the annual marketing budget and track the expenses against the budget.• Develop in-depth knowledge about business development practices, marketing activities, prospective clients and industry trends.• Maintain a knowledge repository of clients, referrals, RFPs, prospects and presentations.• Develop strong customer relationships in order to generate high volume of prospective clients.• Manage customer calls and appointments effectively for new opportunities.• Participate in industry forums, client discussions, and conferences as a representative of the organization.• Determine cross-selling opportunities among different offices.• Supervise the client relationship management database and utilize it to manage customer contacts and mailing lists. Show less
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Harmony Solutions Limited
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Kenya
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Education Management
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1 - 100 Employee
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Business Development Executive
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Dec 2015 - Feb 2017
* Responsible for the administration involved in the efficient and effective running of all programmes within the faculty. This includes, but is not limited to liaison with different departments and cohorts, covering a range of tasks including: • Assisting in Induction • Responsible for maintaining the learner registration details within the College database with a view to ensuring accuracy. • Communicating programme information to learners Processing amendments /deferrals • Dealing with learner queries in a timely manner • Ensuring student attendance data is recorded, monitored and analysed • Following QA procedures in regard to all programme related issues • Lecturer assessment(tutor report) • Assignment submission Student rep meetings • Assessment checking report • Assisting in the examination process • Exam venue ID checking. Show less
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Communication Assistant
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Jan 2015 - May 2015
Basic Purpose; * To gather, process, package and disseminate news and information for development to the public through Kenya News Agency networks. Responsibilities; * To provide news and information to enable the public make informed decisions on matters pertaining welfare. * Tap and utilize modern technology to avail accurate, timely and quality news and information. * Interpret, analyze and propagate Government policies and programmes through information services. * Digitize and archive historical information materials for current use and for prosperity. * Photography and video coverage of events for media consumption. * Conducting interviews and producing write-ups. * Media site management and monitor for news consumption. Key Achievements * Several of my stories/ news write-ups were used by the Kenya News Agency networks. Show less
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Ipsos
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France
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Market Research
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700 & Above Employee
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Research Assistant
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Apr 2013 - Dec 2013
Basic Purpose; * Collection of quality data while observing protocol, research ethics and applying research knowledge and skills in data collection. Responsibilities; * Active participation in projects training, understanding of the research tool and methodology. * Testing of the research tool andobjective amendment. * Collection of high quality data in sample areas while observing research ethics and maintaining integrity. * Identifying and communicating insights not captured in the tool. * Identifying and communicating challenges faced in the field and how it might affect the survey. Show less
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Education
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Moi University, Kenya
Bachelor of Arts and Social Sciences, Linguistics, Media and Communication.