Experience

California Coast Credit Union

• United States
• Banking
• 300 - 400 Employee

• Human Resources Associate

  • Apr 2021 - Present

  Greater San Diego Area • Provide continuous recruitment support for management and other department positions • Revised job requirements and descriptions for all 510 positions in the organization • Led human resources file digitization project to improve accessibility and efficiency • Devised strategic HR Programs promoting health and wellness • Respond to all general inquiries regarding compliance and HR policies • Worked with HRIS applications, ADP, MS office, Excel, outlook, PowerPoint

• Leadership Development Participant

  • Jan 2018 - Present

  Greater San Diego Area Currently enrolled in the Leadership Development Program at California Coast Credit Union

• Senior, Loan Servicing Specialist

  • Feb 2008 - Apr 2021

  Greater San Diego Area • Managed 40-member loan inquiries, including incoming service tickets, calls and insurance requests • Successfully exceeded monthly/annual sales goals by promoting and selling company-related products • Trained 7 new Loan Servicing Specialists and provided cross-training and shared best practices • Managed and balanced general ledgers of $250,000 for the Loan Servicing Department • Fostered and built strong working relationships with internal and external vendors