Experience

Get Set UK

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• Employment Advisor

  • Feb 2022 - Present

  •To deliver quality welfare to work services to programme participants. •Business Development • To ensure compliance with all DWP and ESF contractual requirements throughout the • company. • To work with wider teams to support participant progression. • To provide outstanding in work support services to optimize job retention and sustained • outcomes. Key Responsibilities: • Assess needs and barriers of participants through SMART action plans and needs • assessment. • Source participants from contract award areas via outreach locations • Support participants into training and employment. • Work within Job centers and local authority and a range of community associations. • Track and record customer outcomes and activities on the CRM system. • Assist customers to become job ready by coaching and providing employer led advice • and guidance. • Work to targets and deadlines as set out by contract profiles. • Work alongside the Recruitment Managers to support work ready participants into • employment. • Provide ongoing support to participants post recruitment (in work support). • Signpost participants to a range of organizations to assist with Health, drug and alcohol, • housing and finance advice. • Deliver a high-quality service in line with Get Set UK’s delivery model. • Ensure compliance and accuracy with all aspects of service delivery. Show less



Rhythmic Care UK LTD

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Care Coordinator

  • Dec 2021 - Feb 2022

  • Direct Management of the care team monitoring staff development through supervisions, appraisals, and training to assist them in delivering a high-quality service. • To maintain confidentiality of Service Users, families and Rhythmic Care and to ensure that service provision is personalized to meet the needs of all Service Users. • To liaise with other members of the multidisciplinary team for example District Nurses and ensure detailed records are maintained. • To adhere to the policies and procedures of Rhythmic Care. • To abide by the Health and Safety at Work Act, Food Safety Act, Electricity at Work Act, to use equipment as instructed and report immediately any breakages or equipment failures etc. To ensure that damaged equipment is removed and marked as appropriate. • To assist as required in the collation of time sheets, rotas, and work sheets to facilitate the operation of payroll and invoices. • Overseeing the referral process including assessments and ensuring care assessments, care and risk planning meets best practice and customers aspirations. • Ensure CQC and ARCO compliance. • Observe Service User and Care Worker confidentiality and carry out general office duties. • Completing medication audits. Show less



MiHomecare

• United Kingdom
• Hospitals and Health Care
• 100 - 200 Employee

• Field care Supervisor/ Care Coordinator

  • May 2020 - Nov 2021

  Working with a person centred approach, Promoting the safety and welfare of the service users in my care as a priority. -Promotion of a professional image for MiHomecare in dealing with new and care packages for Customers & commissioning CQC. -Assisting in day to day management of the local branch business & facilitate local service delivery -Going out to do risk assessments & mentoring or staff supervision as well as medication audits and typing up support plans. -Providing diverse needs of service user. - Visiting and assessing & reviewing Clients needs to produce appropriate care plans in line with contractual requirements and Attending and doing spot checks in clients homes with carers. -Tackling discrimination, promoting independence and ensuring equality of opportunity. Show less



Busy Bees Nurseries

• United Kingdom
• Education Administration Programs
• 700 & Above Employee

• Early Childhood Educator

  • Jan 2020 - May 2020

  Planning observation and assessment procedures approach for each child -Promoting different legislations ,Safeguarding and equality and diversity in the organisation -Working with company agreed ways and policies and procedures -Promoting EYFS 3 prime areas of learning and implementing safeguarding principles and 6c’s values in each individuals development plan. -Good communication Skills and Delivering high quality childcare Training Supervision Certificate Planning observation and assessment procedures approach for each child -Promoting different legislations ,Safeguarding and equality and diversity in the organisation -Working with company agreed ways and policies and procedures -Promoting EYFS 3 prime areas of learning and implementing safeguarding principles and 6c’s values in each individuals development plan. -Good communication Skills and Delivering high quality childcare Training Supervision Certificate



William Hill

• United States
• Advertising Services
• 1 - 100 Employee

• Customer Experience Manager

  • Aug 2016 - Dec 2019

  • Delivering excellent customer experience • Making sure the shop is at a high standard. • mentoring and developing my team of Customer Experience Assistants • opening and closing the shop • Hitting the shop targets • Problem solving • Handling large sum of cash • Working closely with my area manger • Writing weekly reports • Assisting another store across London • Train cashiers • Delivering excellent customer experience • Making sure the shop is at a high standard. • mentoring and developing my team of Customer Experience Assistants • opening and closing the shop • Hitting the shop targets • Problem solving • Handling large sum of cash • Working closely with my area manger • Writing weekly reports • Assisting another store across London • Train cashiers



Wallis Fashion

• United Kingdom
• Retail Apparel and Fashion
• 1 - 100 Employee

• Deputy Manager

  • 2014 - 2016

  • Opening/Closing the store • Delivering excellent customer service • Dealing with any customer queries • Writing weekly/daily figure reports • Dealing with online/in store orders • Ensuring visual presentation, store maintenance and standards of the highest quality always • Focusing on store KPI’s, AIV, ATV and UPT • Focusing on personal and store targets • Visual Merchandising the store • By using my arcadia training tool, I also assist my management team by setting standards in their absence with the sales consultants, with a strong emphasis on service excellence and customer relations. • Also, to maximise sales by providing effective personal sales service and supporting my other team members. Show less