Experience

GDST (The Girls' Day School Trust)

• United Kingdom
• Education Management
• 300 - 400 Employee

• Teaching Assistant

  • Sep 2023 - Dec 2023

  London, England, United Kingdom



Curve Media Limited

• United Kingdom
• Media Production
• 1 - 100 Employee

• Production Secretary - Salvage Hunters

  • Sep 2022 - Jul 2023

  Provided effective administration and ensured the smooth running of the programme, working on multiple series simultaneously, from pre- to post-production. Supported senior staff and executives in internal day-to-day inquiries, conducting regular meetings to ensure all stakeholders were informed of any developments. First point of contact for all internal and external enquiries. Frequently engaged in service meetings with external stakeholders to ensure consistent organisational… Show more Provided effective administration and ensured the smooth running of the programme, working on multiple series simultaneously, from pre- to post-production. Supported senior staff and executives in internal day-to-day inquiries, conducting regular meetings to ensure all stakeholders were informed of any developments. First point of contact for all internal and external enquiries. Frequently engaged in service meetings with external stakeholders to ensure consistent organisational structure.

• Production Secretary - Our Dementia Choir with Vicky McClure

  • Aug 2022 - Aug 2022

  Supported production team in the preparation and delivery of major events, including the recording of the choir’s single at Abbey Road Studios and their performance at Splendour Music Festival. Role involved lead responsibility for the communication of logistics to choir members, including sending information in personalised follow-up emails to ensure that retention losses were kept to a minimum.



Lakeside Arts

• United Kingdom
• Performing Arts
• 1 - 100 Employee

• Finanace & Arts Administrator

  • Sep 2021 - Jul 2022

  Delivered efficient administrative, financial, and operational support to the wider organisation and Senior Management team. Responsibilities involved contractual oversight, revenue flow (including new revenue and revenue retention), as well as leading recurring internal and external governance meetings. Responsible for all accounts receivable, private hires of our multiple venues, and accommodation and travel. I consistently hit revenue targets whilst being in charge of client… Show more Delivered efficient administrative, financial, and operational support to the wider organisation and Senior Management team. Responsibilities involved contractual oversight, revenue flow (including new revenue and revenue retention), as well as leading recurring internal and external governance meetings. Responsible for all accounts receivable, private hires of our multiple venues, and accommodation and travel. I consistently hit revenue targets whilst being in charge of client management and retention for the hire of our multiple venues. Responsible for all accounts receivable. Self-taught the financial management system Agresso/Unit4. Liaised with external clients directly, answered their billing questions, issued invoices, and maintained accurate records of payments. Developed my CRM navigation and analysis skills through 1-on-1 weekly training with the head of Tessitura CRM East Midlands. Confident in running reports and evaluating customer information, regularly feeding back to Senior Management Team to better understand our customers and influence future decision-making. Show less



Nottingham Playhouse

• United Kingdom
• Performing Arts
• 1 - 100 Employee

• Youth Board Member and Ambassador

  • Oct 2020 - Jul 2022

  Identified gap in our offering to young and lower social-economic group customers. Proactively founded and co-chaired the Economic Accessibility Working Group to champion an under 25s discounted ticket scheme. Analysed audience data from our CRM Spektrik to identify the ages and postcodes of unreached customers and forecast how our scheme would attract and retain a new customer base. Presented findings to the Senior Management Team, directly persuading them to launch our proposed scheme.

• Project Manager

  • Jun 2021 - Sep 2021

  Core member of the team that produced the biggest ever programme of free children’s activities in Nottingham, creating 56000 engagements with consistent retention of customer base. Contacted, contracted, and scheduled over sixty freelancers, liaised with six external partner organisations and retained open lines of communication with stakeholders. Visited programme sites to maintain relations, troubleshoot issues and receive feedback from the ground.



Lakeside Arts

• United Kingdom
• Performing Arts
• 1 - 100 Employee

• Nottingham Young Creative Awards Ambassador and Judge

  • Jan 2021 - Jul 2021

• Youth Theatre Trainee Assistant

  • Oct 2020 - Dec 2020