Flora Zhang
Hostess at Boulevard Kitchen & Oyster Bar- Claim this Profile
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English Native or bilingual proficiency
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Chinese Native or bilingual proficiency
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French Elementary proficiency
Topline Score
Bio
Credentials
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FoodSafe Level 1
Province of British ColumbiaJul, 2017- Sep, 2024 -
First Aid
St Johns Ambulance
Experience
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Boulevard Kitchen & Oyster Bar
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Canada
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Hospitality
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1 - 100 Employee
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Hostess
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Nov 2021 - Present
- Manage OpenTable reservation system including making reservations, organizing daily reservation flow, ensuring even distribution of tables for servers, and adding relevant guest notes to OpenTable profiles - Pre-set tables and private dining rooms as well as welcome and seat guests while managing the waitlist and answering phone enquiries - Take room service orders from hotel guests using POSitouch POS - Perform server assistant/expo duties such as running food and drinks, bussing, and other tasks to ensure diner satisfaction Show less
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Server
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May 2021 - Present
- Serve guests in a fast-paced environment in a friendly and attentive manner - Knowledgeably recommend drinks and food items based on menu knowledge and guests’ preferences and desired dining experience - Proficiently use MICROS POS - As a hostess, I welcomes and sat guests while managing the waitlist and answering phone enquiries; complied with government mandates regarding COVID-19 restrictions, including enforcing safety protocols and checking for vaccination proof; and helped run food and drinks and bussed tables, and kept washrooms and entrance clean Show less
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Kerrisdale Bootery
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Canada
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Software Development
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Sales Associate
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Oct 2017 - Dec 2021
- Greet customers and assist them in selecting appropriate footwear - Handle cash and card transactions in a friendly, efficient, and accurate manner - Keep premises clean and orderly - Greet customers and assist them in selecting appropriate footwear - Handle cash and card transactions in a friendly, efficient, and accurate manner - Keep premises clean and orderly
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The University of British Columbia
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Canada
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Higher Education
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700 & Above Employee
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Front Cashier
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Aug 2019 - Jan 2020
- Perform friendly, efficient cash and card transactions at Front Cash during back-to-school rush periods - Provide excellent customer service - Process and distribute course-specific materials such as online access codes and other technology - Perform friendly, efficient cash and card transactions at Front Cash during back-to-school rush periods - Provide excellent customer service - Process and distribute course-specific materials such as online access codes and other technology
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Pacific National Exhibition (PNE)
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Canada
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Entertainment Providers
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1 - 100 Employee
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Food And Beverage Supervisor
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Jun 2015 - Nov 2019
- Make and sell a variety of sweet and savoury food products to customers during the Fair, Park Season, and Fright Nights - Use both cash-only and card-enabled registers effectively and efficiently - Oversee stand operations involving 1-5 attendants, constantly ensure adequate stock, and handle the stand’s financial responsibilities - Make and sell a variety of sweet and savoury food products to customers during the Fair, Park Season, and Fright Nights - Use both cash-only and card-enabled registers effectively and efficiently - Oversee stand operations involving 1-5 attendants, constantly ensure adequate stock, and handle the stand’s financial responsibilities
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Choral Scholar
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Sep 2017 - Jul 2018
- Sing at weekly services and attend weekly rehearsals with the auditioned Chamber Choir - Sing at weekly services and attend weekly rehearsals with the auditioned Chamber Choir
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Education
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2013 - 2018
Point Grey Mini School
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2018 -
The University of British Columbia
Bachelor of Arts - BA, Sociology and Music
Community
