Experience

Reach Supreme

• Netherlands
• Software Development
• 1 - 100 Employee

• Customer Success Manager

  • 2023 - Present

  * Help clients reach their sales goals by building prospecting strategies for them * Help clients take advantage of the leads they receive * Build, maintain and grow customer relationships * Help clients reach their sales goals by building prospecting strategies for them * Help clients take advantage of the leads they receive * Build, maintain and grow customer relationships



Vattenfall

• Sweden
• Utilities
• 700 & Above Employee

• Commercial Manager Onshore Wind

  • Aug 2020 - Jun 2023

  • Commercial project management in construction of Wind Farms in the Netherlands and Sweden• Sourcing and negotiating design & build contracts with a value of ~€200 mln• Managing input for contract negotiations from multi-disciplinary (~10) stakeholders • Maintaining excellent supplier relationships with contractors• Writing legally substantiated claims as well as reviewing and negotiating contractor claims

• Partnership Manager E-mobility @ Vattenfall InCharge

  • May 2022 - Mar 2023

  • Building long-term strategic partnerships with large key accounts • New business development• Partnering with marketing and proposition teams to attract new business and enhance the customer journey• Negotiating and closing sales deals• Key account management • Coaching and mentoring trainees

• International Trainee

  • Aug 2019 - Aug 2020

  Primary commitment during the year to the Project Delivery team, project management in Construction of Onshore Wind farms. • Rotation: Analysing supply & demand market data for the energy trading team in Hamburg, Germany• Rotation: Setting up e-mobility partner programme for the Marketing & Sales team at Vattenfall InCharge as well as analyzing key account customer needs



felyx

• Netherlands
• Technology, Information and Internet
• 1 - 100 Employee

• Customer Care Agent + Marketing and CRM support

  • Jan 2019 - Jul 2019

  • Providing information, answering questions, and resolving acute customer problems and complaints • Optimizing customer journey in cooperation with Customer Retention Manager • Assisting brand awareness campaigns and partnerships • Improving UI/UX of customer-facing website using CMS (Wordpress) • Providing information, answering questions, and resolving acute customer problems and complaints • Optimizing customer journey in cooperation with Customer Retention Manager • Assisting brand awareness campaigns and partnerships • Improving UI/UX of customer-facing website using CMS (Wordpress)


Deloitte Nederland
• Netherlands
• Management Consulting
• 1 - 100 Employee
• Operational Risk Working Student, IT Audit

  • Sep 2018 - Jan 2019
• Graduate Intern Core Audit

  • Feb 2018 - Jun 2018

  Writing my thesis on the subject of Assurance on Sustainability Reporting Writing my thesis on the subject of Assurance on Sustainability Reporting



Solarplaza

• Netherlands
• Renewable Energy Semiconductor Manufacturing
• 1 - 100 Employee

• Event Logistics Assistant

  • Nov 2017 - Jan 2018

  Arranging venues and logistics for conferences and trade missions in solar energy all over the world as well as handling Accounts Payable. Arranging venues and logistics for conferences and trade missions in solar energy all over the world as well as handling Accounts Payable.



G.S.C. Vindicat atque Polit

• Netherlands
• Civic and Social Organizations
• 1 - 100 Employee

• Senatus Abactis/Prorector

  • Aug 2016 - Sep 2017

  Full time board member at Student Association G.S.C Vindicat Atque Polit in Groningen, with 2000+ active members and an annual turnover of 2+ million euro. Responsible for external relations. Full time board member at Student Association G.S.C Vindicat Atque Polit in Groningen, with 2000+ active members and an annual turnover of 2+ million euro. Responsible for external relations.



Effective Crew

• Huishoudbeurs

  • Feb 2015 - Feb 2017

  Sales for brands such as Lonka and Scoupy - three years in a row Sales for brands such as Lonka and Scoupy - three years in a row



Aussie Bill Compare

• Sales Representative

  • Jan 2013 - Mar 2013

  Aussie Bill Compare is an independent broker focusing on energy saving opportunities for Australian citizens. My tasks included: • Selling electricity contracts • Informing customers which retailers offer the best deals in their area • Explaining the terms and conditions of the new contract Aussie Bill Compare is an independent broker focusing on energy saving opportunities for Australian citizens. My tasks included: • Selling electricity contracts • Informing customers which retailers offer the best deals in their area • Explaining the terms and conditions of the new contract