Press/Marketing Intern

• May 2022 - Present

Social Media Assistant

• Jan 2022 - Present

Social Media Assistant

• Sep 2021 - Present

BSc Marketing and Advertising

• Sep 2020 - Present

Receptionist

• Oct 2019 - Present

• Being presentable and punctual. • Editing and designing online email templates within SOE (EXACT) for all staff members to use. • Taking minutes during meetings and producing action plans following on from this via Microsoft Excel. • Managing all social media platforms including Facebook, Twitter and Instagram. • Designing and modernising the company website in order to make it user friendly for a variety of ages. • Scheduling and distributing post. • Coordinating patient records and documents, including medical history and x-rays reports. • Answering all incoming calls. • Scheduling and cancelling patient appointments. • Dealing with complaints. • Answering queries via email, telephone and social media platforms. • Meeting and greeting patients.

Student Veterinary Nurse

• Oct 2017 - Oct 2019

• Intensive care of in-patients including TPR checks throughout the day to ensure positive recovery. • Assisting in emergency surgeries such as colic and arthroscopies, including out of hours emergencies. • Completing various lameness work ups, gastroscopy, medical colic work ups and ECG cases along side veterinary surgeons. • Supporting a new ‘poor performance’ package for clients interested in increasing their sport horse’s performance including advertising and offering to clients who I may assume would be interested. • Taking radiographs for diagnostic investigation. • Scanning, archiving and printing scintigraphy images. • Regularly communicating with clients via telephone to update them on their horse’s diagnostic. • Organising, advertising and attending ‘client information evenings’ to potentially gain more clients and spread veterinary knowledge within the general public. • Inputting blood into laboratory machines and obtaining results to aid diagnostic.

Administrative Assistant

• Jul 2017 - Oct 2019

• Administrative duties. • Answering the phone. • Producing quotations and invoices. • Creating spreadsheets. • Managing diary. • Processing VAT payments. • Administrative duties. • Answering the phone. • Producing quotations and invoices. • Creating spreadsheets. • Managing diary. • Processing VAT payments.