Flavio Oliveira
Business Intelligence Analyst at Gateway Mechanical Services- Claim this Profile
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Portuguese Native or bilingual proficiency
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English Professional working proficiency
Topline Score
Bio
Credentials
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Business Intelligence Analyst - Explorer Award for Students 2018
IBMOct, 2021- Nov, 2024 -
Microsoft Power Automate: Beyond the Basics
LinkedInJul, 2021- Nov, 2024 -
Predictive Analytics Modeler - Foundation
IBMJul, 2021- Nov, 2024 -
Using Python with Excel
LinkedInJul, 2021- Nov, 2024 -
Machine Learning and AI Foundations: Classification Modeling
LinkedInJun, 2021- Nov, 2024 -
Machine Learning and AI Foundations: Decision Trees
LinkedInJun, 2021- Nov, 2024 -
Microsoft Power Automate Essential Training
LinkedInJun, 2021- Nov, 2024 -
Implementing a Data Warehouse SQL Server 2019
LinkedInApr, 2021- Nov, 2024 -
Learning Data Governance
LinkedInApr, 2021- Nov, 2024 -
Learning SQL Programming
LinkedInApr, 2021- Nov, 2024 -
Data Fluency: Exploring and Describing Data
LinkedInMar, 2021- Nov, 2024 -
SAP ERP Essential Training
LinkedInMar, 2021- Nov, 2024 -
SQL Server Machine Learning Services: Python
LinkedInMar, 2021- Nov, 2024
Experience
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Gateway Mechanical Services
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Canada
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Facilities Services
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100 - 200 Employee
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Business Intelligence Analyst
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May 2022 - Present
· Develop techniques for gathering, validating, and analyzing collected data to ensure accuracy and reliability · Analyze and understand business processes through the lens of data collection to develop data-driven, automated business key performance indicators (KPIs) to measure the efficiency of business processes and minimization of waste · Identify opportunities to improve processes and strategies with technology solutions · Produce… Show more · Develop techniques for gathering, validating, and analyzing collected data to ensure accuracy and reliability · Analyze and understand business processes through the lens of data collection to develop data-driven, automated business key performance indicators (KPIs) to measure the efficiency of business processes and minimization of waste · Identify opportunities to improve processes and strategies with technology solutions · Produce dashboards, visualizations, and reports for the business which present business information relevant to monitoring and improving business performance · Ensure testing and troubleshooting are carried out prior to publishing dashboards and reports to the end-user · Streamline and enhance the BI request process and provide training to all stakeholders · Work with key stakeholders to identify opportunities for self-serve and multi-dimensional analysis tools · Implement data validation checks for a variety of data sources to ensure consistency with front end reports · Promote the use and understanding of business intelligence tools throughout the organization to facilitate decision making · Develop and conduct training and education to the users of business intelligence reporting tools and dashboards Show less · Develop techniques for gathering, validating, and analyzing collected data to ensure accuracy and reliability · Analyze and understand business processes through the lens of data collection to develop data-driven, automated business key performance indicators (KPIs) to measure the efficiency of business processes and minimization of waste · Identify opportunities to improve processes and strategies with technology solutions · Produce… Show more · Develop techniques for gathering, validating, and analyzing collected data to ensure accuracy and reliability · Analyze and understand business processes through the lens of data collection to develop data-driven, automated business key performance indicators (KPIs) to measure the efficiency of business processes and minimization of waste · Identify opportunities to improve processes and strategies with technology solutions · Produce dashboards, visualizations, and reports for the business which present business information relevant to monitoring and improving business performance · Ensure testing and troubleshooting are carried out prior to publishing dashboards and reports to the end-user · Streamline and enhance the BI request process and provide training to all stakeholders · Work with key stakeholders to identify opportunities for self-serve and multi-dimensional analysis tools · Implement data validation checks for a variety of data sources to ensure consistency with front end reports · Promote the use and understanding of business intelligence tools throughout the organization to facilitate decision making · Develop and conduct training and education to the users of business intelligence reporting tools and dashboards Show less
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Cervus Equipment
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Canada
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Machinery Manufacturing
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200 - 300 Employee
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HR/IT Data Business Intelligence Analyst
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Aug 2021 - May 2022
Development of Power BI Dashboards. Clean-up and organization of HR data and documents. Automation of org charts using designated IT systems and tools, and associated HR data flows. Development of process and knowledge-base documents. Development of workflows using designated workflow software such as Power Automate. Support in the clean-up of HR data and associated workflows that leverage the data (SQL, Active Directory). Integration of various API enabled platforms using… Show more Development of Power BI Dashboards. Clean-up and organization of HR data and documents. Automation of org charts using designated IT systems and tools, and associated HR data flows. Development of process and knowledge-base documents. Development of workflows using designated workflow software such as Power Automate. Support in the clean-up of HR data and associated workflows that leverage the data (SQL, Active Directory). Integration of various API enabled platforms using designated IT systems and tools. Replication of current New Hire Portal within our SharePoint environment following direction of IT architecture controls and standards. Assist with other ad-hoc tasks as required to support our HR and payroll teams.
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HR/IT Data Analyst Summer Student
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May 2021 - Aug 2021
Development of Power BI Dashboards.
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Olly Fresco's Catering - Bow Valley Square
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Canada
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Food & Beverages
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1 - 100 Employee
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Line Cook
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Jul 2019 - Sep 2020
• Promoted two times in the period of one year. • Server an average of 100 customers each shift in a friendly and professional manner. • Planned and organized all the supplies and equipment necessary for next week Considering customer volume. • Promoted two times in the period of one year. • Server an average of 100 customers each shift in a friendly and professional manner. • Planned and organized all the supplies and equipment necessary for next week Considering customer volume.
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HSBC
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United Kingdom
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Financial Services
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700 & Above Employee
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Financial Advisor / Data Analyst
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May 2013 - Jun 2017
• Providing financial advisory in wealth management. • Financial planning based on customer’s profile, objective, income, and economic scenario. • Analysing investment based on the balance sheet, customer return expectative. • Provide additional support and analysis for head office and directors. • Selling investment products through expectative and moment of costumer life. • Customer service; working all customers issues and support any eventual question. • Providing financial advisory in wealth management. • Financial planning based on customer’s profile, objective, income, and economic scenario. • Analysing investment based on the balance sheet, customer return expectative. • Provide additional support and analysis for head office and directors. • Selling investment products through expectative and moment of costumer life. • Customer service; working all customers issues and support any eventual question.
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Itau Seguros (GARANTEC)
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São Paulo e Região, Brasil
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Claims Analyst
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May 2011 - Mar 2013
• Preparing documents of extended warranty. • Design and Alignment of new processes. • Fraud Analyzer, repair and exchange equipment. • Preparing documents of extended warranty. • Design and Alignment of new processes. • Fraud Analyzer, repair and exchange equipment.
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The Warranty Group
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United States
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Insurance
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300 - 400 Employee
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Contract Analyst
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Nov 2008 - Mar 2011
Control, monitoring, cost, and booking of contracts. Insurance price risk development and study. General administration of contracts. Accounting reconciliation for clients. Control, monitoring, cost, and booking of contracts. Insurance price risk development and study. General administration of contracts. Accounting reconciliation for clients.
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INSS
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Brazil
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Government Administration
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700 & Above Employee
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Trainee
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Mar 2008 - Oct 2008
• Archives services • Costumer services - analyzing time, contribution, and date to retire • Archives services • Costumer services - analyzing time, contribution, and date to retire
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Prefeitura do Município de São Bernardo do Campo - Secretaria de finanças
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São Bernardo do Campo, SP - Brasil
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Trainee
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Jan 2007 - Mar 2008
• Balance Analysis • Check expenses and costs of primary school • Balance Analysis • Check expenses and costs of primary school
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Education
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2021 - 2021
Southern Alberta Institute of Technology (SAIT)
Post-Diploma Certificate, Data Analytics -
2006 - 2010
Centro Universitário Fundação Santo André
Bachelor's degree, Economics -
Alura Cursos Online
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Alura Cursos Online
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