Flávia Massara

Senior Manager of Sales and Operations - Brazil at Topps Digital Services
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Contact Information
us****@****om
(386) 825-5501
Location
São Paulo, São Paulo, Brazil, BR
Languages
  • English -
  • Spanish -
  • Portuguese -

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Fernanda Summa

Flavia tem muita expertise em gerenciamento de projetos e ótima entrega no que diz respeito a deadline e compromissos assumidos. Liderou projetos de grande importância para o segmento de TV como o desenvolvimento de conceitos locais, seu desdobramento e coordenação de um time multifuncional. É uma profissional comprometida, superconfiável e de uma integridade absoluta. Super recomendo.

Fernanda Etlinger

Flávia is a complete professional. Besides being an amazing and easygoing person, her differentials as professional are her ability to overcome any challenge, being an issue or situation she dominates or a completely new challenge. Creative, organized and result oriented, she is always focused on not only good results but the best result.

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Experience

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Senior Manager of Sales and Operations - Brazil
      • Sep 2017 - Present

      Key Responsibilities: - Business development across Brazil assisting in on-boarding new distribution opportunities; - Assisting with the day to day management of clients; - Assisting with new product launches or product launches in new retailers in Brazil, acting as a point person for TDS partners in that region; - Monitoring retail execution and conduct post-event analysis. Key Responsibilities: - Business development across Brazil assisting in on-boarding new distribution opportunities; - Assisting with the day to day management of clients; - Assisting with new product launches or product launches in new retailers in Brazil, acting as a point person for TDS partners in that region; - Monitoring retail execution and conduct post-event analysis.

    • South Korea
    • Computers and Electronics Manufacturing
    • 700 & Above Employee
    • HE Marketing Manager (TV & CAV)
      • Mar 2014 - Sep 2015

      - Annual communication planning and strategy, budget management, product launch, cooperative actions with other areas such as Trade, Product, Sales, Events and PR - Relationship with agencies such as Y&R and W3 Haus (briefings for online and offline campaigns, reviews and approvals) - Leadership and project management, ensuring strategic marketing operations targeting performance in brand building, sell in and sell out - Team management - Strategic partnerships development in order to strengthen the brand (Netflix, Globo etc.) Show less

  • Novitech Serviços & Tecnologia LTDA.
    • Rio de Janeiro Area, Brazil
    • Business Executive
      • Jul 2013 - Jan 2014

      - Relationship with different areas inside mobile carrier TIM, such as Marketing VAS, Pre Paid, IT, CRM at all hierarchical levels - Detailing and preparing presentations of business proposals to TIM, in order to generate new sources of revenue or enhance products results - Analysis, negotiation and management of contracts with customers and partners; - Identify business opportunities to be presented to TIM focusing on improving results and revenue growth - Voice mail service and content channel commercial management to meet goals Show less

    • Italy
    • Telecommunications
    • 1 - 100 Employee
    • Mobile Operators Relationship Manager
      • Mar 2012 - May 2013

      - Responsible for the relationship with mobile carriers based in Rio (TIM and Oi) - Identify opportunities and new business models for VAS market to be presented to TIM and Oi - Develop business plans for new VAS proposals (ex: Facebook SMS for Oi) - Knowing the rules for VAS integration in each carrier and their internal flows - Review and approve new VAS projects with mobile carriers, following up internal developments and commercial launches, integrating all areas involved in the company and also inside mobile operators Show less

    • Newspaper Publishing
    • 500 - 600 Employee
    • Digital Business Coordinator
      • Sep 2010 - Mar 2012

      - Mobile APPs (tablets) planning, creation and implementation (product, technical and commercial)- Analysis and management of contracts with mobile solutions developers - Monitoring all mobile services performance of Infoglobo - Provide studies and evaluations of new business models and content distribution in digital channels- Guide O Globo and Extra newsrooms content production for mobile devices and digital content distribution - Approve online and offline campaigns for O Globo and Extra mobile services and contents with Marketing team- People Management Show less

    • Senior Content Analyst
      • Dec 2008 - Aug 2010

      - Instructing O Globo and Extra content production and distribution in social networks and mobile channels- Responsible for O Globo and Extra SMS channels, providing performance evaluations and feedbacks to journalists- Main contact for mobile solution providers- Content edition for O Globo APPs and mobile site- Planning and monitoring mobile APPs development, implementation and performance for smartphones (Android, iOS and Blackberry)- Metrics monitoring and reports about mobile APPs and services for O Globo and Extra Show less

    • Brazil
    • Advertising Services
    • 1 - 100 Employee
    • Content Coordinator
      • Oct 2007 - Nov 2008

      - Content Team coordination (team performance and services evaluation, focused on results) - Mobile contents and m-marketing management (Segmentation, review and approval) - PR responsible - Content Team coordination (team performance and services evaluation, focused on results) - Mobile contents and m-marketing management (Segmentation, review and approval) - PR responsible

    • Brazil
    • Advertising Services
    • 1 - 100 Employee
    • Web Planning
      • Jul 2007 - Oct 2007

      - Strategic planning for websites, hot sites and online campaigns - Information Architecture - Wireframes design - Project concept and campaign presentations for clients - Strategic planning for websites, hot sites and online campaigns - Information Architecture - Wireframes design - Project concept and campaign presentations for clients

  • Chevrolet Hall
    • Belo Horizonte Area, Brazil
    • Public Relations
      • Oct 2006 - Jul 2007

      - PR responsible (Chevrolet Hall Arena and Dom Silverio Theater) - Responsible for institutional website (www.chevrolethallbh.com.br) - Development of the relationship program with journalists and the audience - Development and implementation of Communication Plan - Management of PR agencies such as Partnersnet, Link Communications, Icon Communications, Bolt Brazil etc. - PR responsible (Chevrolet Hall Arena and Dom Silverio Theater) - Responsible for institutional website (www.chevrolethallbh.com.br) - Development of the relationship program with journalists and the audience - Development and implementation of Communication Plan - Management of PR agencies such as Partnersnet, Link Communications, Icon Communications, Bolt Brazil etc.

    • Brazil
    • Higher Education
    • 100 - 200 Employee
    • Marketing Assistent
      • Jun 2006 - Oct 2006

      - PR responsible - Development and implementation of Communication Plan - Responsible for institutional website (www.ihendrix.br) - Responsible for editing institutional printed magazines - PR responsible - Development and implementation of Communication Plan - Responsible for institutional website (www.ihendrix.br) - Responsible for editing institutional printed magazines

    • Brazil
    • Software Development
    • 700 & Above Employee
    • Public Relations / Communication Analyst
      • Jan 2003 - Jun 2006

      - Communication Plan (media relations and internal communications) - Provie analytical clipping about telecom market trends for infotainment contents - Competitors monitoring - Responsible for institutional website (www.takenet.com.br) - Monitoring the activities of Creation and Communication Departments to negotiate deadlines and priorities with Business Managers; - Communication Plan (media relations and internal communications) - Provie analytical clipping about telecom market trends for infotainment contents - Competitors monitoring - Responsible for institutional website (www.takenet.com.br) - Monitoring the activities of Creation and Communication Departments to negotiate deadlines and priorities with Business Managers;

Education

  • Ibmec Business School
    Master of Business Administration (MBA), Business, Management, Marketing, and Related Support Services
    2012 - 2014
  • Grupo Educacional Impacta Tecnologia
    SEO na prática, Digital Marketing
    2015 - 2015
  • Centro Universitário Newton Paiva
    Postgraduate, Corporate Communications
    2005 - 2006
  • Centro Universitário de Belo Horizonte
    Bachelor degree, Journalism
    2001 - 2004
  • Colégio Santo Agostinho

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