Experience

SUMMIT CARE II, INC

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Information Technology Help Desk

  • Jul 2023 - Present

  Tallahassee, Florida, United States - Assisted 15 nursing home branches alongside their offices with technical support - Diagnosed and resolved over 20+ tickets concerning emails, PCC account management, printers/fax, hardware issues and nursing software commonly used in the facilities - Increased Customer Satisfaction by 10% through quick response time and expansive knowledge in tech



Florida State University - College of Business

• United States
• Higher Education
• 100 - 200 Employee

• Work Study Student

  • Jan 2023 - Present

  Tallahassee, Florida, United States



Penske Truck Leasing

• United States
• Truck Transportation
• 700 & Above Employee

• FSUshadow Experience

  • Jun 2022 - Jun 2022

  Jacksonville, Florida, United States — Selected as a participant in University’s competitive matched job shadow program — Gained exposure to how regional managers manage a large truck company — Increased knowledge of the operational management career field and professional skills needed to succeed in the industry.