Experience

FRACHT GROUP ARGENTINA

• Argentina
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Customer Service Department

  • Jul 2021 - Present



SouthCross Logistics

• Argentina
• International Trade and Development
• 1 - 100 Employee

• Customer Service Importación Marítimo & Aéreo

  • May 2021 - Aug 2021

• Operaciones Marítimas de Importación & Customer Service Aéreo de Importación

  • Jan 2019 - May 2021



Intercontinental Premier Services SA

• Buenos Aires

• Customer Service - Operations

  • May 2018 - Jan 2019

  Customer Service at Freight Forwarder. Contact with clients and agents from abroad in order to coordinate all cargo operations. Follow up of air and maritime loads (import and export). Control and issuing of maritime and customs documents. Analysis of rates from different carriers in cooperation with sales team to quote services. Customer Service at Freight Forwarder. Contact with clients and agents from abroad in order to coordinate all cargo operations. Follow up of air and maritime loads (import and export). Control and issuing of maritime and customs documents. Analysis of rates from different carriers in cooperation with sales team to quote services.



Grupo Peñaflor

• Argentina
• Wine & Spirits
• 700 & Above Employee

• Customer Service Analyst

  • Nov 2015 - Feb 2018

  Direct contact with clients of UK Markets & EU Retail Follow up of purchase orders (since it is received until the goods are delivered), and constant update about the status of all loads taking care of each client specifications and needs. Control and delivery of export documentation Reports of deliveries on time, monitoring the stock of critical input Direct contact with clients of UK Markets & EU Retail Follow up of purchase orders (since it is received until the goods are delivered), and constant update about the status of all loads taking care of each client specifications and needs. Control and delivery of export documentation Reports of deliveries on time, monitoring the stock of critical input



Fragapane S.R.L.

• Mendoza Province, Argentina

• International Trade Assistant

  • Sep 2015 - Nov 2015

  Key contact with clients and suppliers (local and from abroad) Operative/ documental follow up of all export operation, contact with custom broker Administrative and finance support, bank documents, certificates from government Support in the organization of international fairs. Key contact with clients and suppliers (local and from abroad) Operative/ documental follow up of all export operation, contact with custom broker Administrative and finance support, bank documents, certificates from government Support in the organization of international fairs.



ISI Oilfield Chemicals

• Argentina
• Oil and Gas
• 1 - 100 Employee

• International Trade Assistant

  • Jul 2012 - May 2015

  Assistance in the process of importing and exporting goods. Gather and production of documents needed (including request of government approvals for importing – DJAI- , purchasing, trace of shipment, arrival at port of goods and banking procedures regarding payments). Constant communication with suppliers. Coordination with custom broker regarding the process of release of the goods from Buenos Aires port. Assistance in the process of importing and exporting goods. Gather and production of documents needed (including request of government approvals for importing – DJAI- , purchasing, trace of shipment, arrival at port of goods and banking procedures regarding payments). Constant communication with suppliers. Coordination with custom broker regarding the process of release of the goods from Buenos Aires port.



SGS

• Switzerland
• Professional Services
• 700 & Above Employee

• Back Office. Industrial Services

  • Sep 2011 - Mar 2012

  First contact with possible clients, quotation and coordination of inspections (local inspections and international inspections) and travel arrangement of inspector if necessary. Invoicing, commercial offers for tenders, payments control. First contact with possible clients, quotation and coordination of inspections (local inspections and international inspections) and travel arrangement of inspector if necessary. Invoicing, commercial offers for tenders, payments control.



RFO Soldadura S.R.L.

• Administrative Assistant

  • Feb 2009 - Sep 2011

  Reception of visitors and clients, answer telephone calls and give appropriate assistance. Correspondence, travel arrangements. Quotation and invoicing. Payment control, monitoring of inspections, banking activities. Reception of visitors and clients, answer telephone calls and give appropriate assistance. Correspondence, travel arrangements. Quotation and invoicing. Payment control, monitoring of inspections, banking activities.



Sizó Gerard Hairdresser´s.

• Receptionist

  • Jan 2009 - Feb 2009