Flavia Godinho

Housekeeping Supervisor at Hyatt Regency Austin
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Contact Information
Location
Austin, Texas Metropolitan Area
Languages
  • Portuguese Native or bilingual proficiency
  • English Native or bilingual proficiency
  • Spanish Limited working proficiency
  • French Limited working proficiency

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Experience

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Housekeeping Supervisor
      • Feb 2023 - Present
    • United States
    • Hospitality
    • Purchasing/Storeroom Supervisor
      • Oct 2016 - Present

      I moved to Austin in 2016 and started working at Hyatt as a server at M-10, an upscale restaurant/lounge. After one year and a half I was transferred to SWB, Hyatt's breakfast restaurant and stayed there for another 1/2 year. I've worked in the restaurant/hospitality business for 18 years at that point so I wanted to try something new so I could exercise my skills in a different area. I moved to Purchasing & Finance. I started as a storeroom clerk and worked my way up to Storeroom/purchasing supervisor. I was let go through March 2020 until March of 2021 due to the covid-19 pandemic. My duties include; • I'm in charge of ordering food, beverage and paper for the hotel • receiving packages for guests, trucks at the dock, and invoices on BirchStreet; • Do inventory control for food and beverage once a month • Receive, rotate, and stock the products; • food and beverage quality control; • contact and network with the vendors (getting the best quality at the best price); • make sure that the executive chef and and cooks have what they need for their daily operations (banquets, restaurants, and lobby shop); • Make sure inventory is up to par and help control food cost. Make sure items are rotated and have no products going to waste. . Assist other departments to get their order correctly. Show less

    • United States
    • Retail
    • Restaurant Manager
      • 2006 - 2012

      As a manager I had to: • order food and other supplies needed; • train the staff ensuring that they would follow the restaurant's procedures; • organize the schedule for all the employees; • ensure that the food is safe and up to the restaurant's standards; • keep customers satisfied and handling potential complaints; As a manager I had to: • order food and other supplies needed; • train the staff ensuring that they would follow the restaurant's procedures; • organize the schedule for all the employees; • ensure that the food is safe and up to the restaurant's standards; • keep customers satisfied and handling potential complaints;

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